30 Artera Case Studies

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Read 30 Case Studies from real Artera users sharing their business challenges and results after using Artera software.

  • FQHC Reduces Abandoned Calls by Over 1,000 Per Month with WELL® Call to Text
  • Altura Lowers its Call Volume and Increases Patient Satisfaction Using WELL
  • WELL’s Patient Communication platform Drives Dramatic Improvements in Patient and Staff Experience at Santa Monica Orthopaedic & Sports Medicine Group (SMOG)
  • Cedars-Sinai Improves Epic MyChart Enrollment by 19% Using WELL
  • Renowned Orthopedic Group Requires a Complete Patient Communications Solution
  • Children’s Wisconsin Uses Wayfinding to Provide Concierge Patient Service
  • A Pain-Management Provider’s Ratings Improve After Implementing WELL
  • Using the WELL platform, CMHS goes from zero telehealth to 9,000 visits within two months
  • Dayton Children’s Hospital Delivers COVID-19 Test Results in Less Than One Hour During Critical Holiday Season
  • How Eisenhower Health answered patient demands for texting with WELL’s enterprise-level patient communication platform
  • Houston Methodist Daily Telehealth Visits Increases 50x Using WELL™ Health
  • Jefferson Healthcare Reduces Patient No-Show Rate and Call Volume Using WELL®
  • Kheir Clinic Serves Diverse Community with WELL® Multilingual Messaging
  • MemorialCare Uses WELL® to Increase Patient Engagement with RepuGen Surveys
  • Monterey Spine & Joint Reduces Patient Response Time From Days to Minutes
  • WELL® Enables Family Practice to Reduce Call Volume, Decrease No-Show Rates, and Lower Bill Collection
  • New Mexico Orthopaedics Reduces Daily Staff Workload by 2 Hours With Digital Copay
  • Ortho NorthEast (ONE) Needed a Way to Increase Patient Retention. With WELL, ONE Decreased its No Show Rate by Nearly 40%
  • The Largest Physician-Owned Practice in California Sees a 33% Reduction in No Shows in One Month
  • WELL® enables clinic to streamline operations while increasing staff efficiency and patient satisfaction
  • San Ysidro Health launched the WELL Rapid Release Program to improve access to care during COVID-19
  • Nonprofit Gets a 269% Increase in Appointment Confirmations Using WELL
  • WELL™ ChatAssist AI Saves Sansum Clinic 159 Staff Hours in COVID-19 Vaccine Rollout
  • Signature Orthopedics Sees a 50% Reduction in No Show Rate After Implementing WELL’s Patient Communication Platform
  • How an orthopedic practice with multiple locations boosted patient satisfaction and their bottom line
  • FQHC Reduces No-shows by 25% Using Bidirectional Texting
  • TVHC Increases Appointment Confirmation Rate by 220%
  • UNC Health Exceeds Call Center Goals and Raises Referral Conversions by 45%
  • UNC Health App Increases Patient Engagement Through WELL Health® and Gozio Partnership
  • Vista Community Clinic Improves its Performance Metrics Using WELL

About Artera

Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff. By unifying disjointed communications and information into a single channel for patients, Artera fuels healthcare providers to deliver healthier patients, more efficient staff and more profitable organizations. The Artera platform helps 500+ unique health systems facilitate 1.1 billion messages for 40+ million patients. Founded in 2015, Artera (formerly WELL Health) is based in Santa Barbara, California and has been named on the 2021 Deloitte Technology Fast 500 and ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.

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