TUI streamlines internal knowledge sharing with Premium Plus and Zendesk Guide
TUI
Mehment Sagnac
Data Protection Officer
B2B Case Studies Featuring TUI as the Customer
Explore case studies featuring TUI as the customer — learn how vendors and partners helped TUI solve real business challenges.
Case Studies
Showing 51 Success Stories about Software and Services used by TUI
TUI - Customer Case Study
TUI achieves rapid customer-care scale—500,000+ social queries resolved in 3 months with Sprout Social
TUI
Nicola Smith
Senior Social Marketing Manager
TUI boosts conversion and engagement with Crowdynews
TUI
Edwin Hof
Director Digital Marketing
TUI - Customer Case Study
TUI achieves lower media spend and smarter ad targeting with Looker
TUI
Hamis Badarou
Head of Digital Analytics
TUI achieves faster insights and 99% lower operating costs with Matillion
TUI
Michael Schäfers
Senior Data Engineer
TUI streamlines HR system adoption and improves employee self-sufficiency with WalkMe
TUI
Laura Dean
HRIT Digital Adoption and Training Lead
TUI achieves better synchronization across distributed European teams with Draft.io
TUI
Julien Lange
Head of Delivery
TUI reduces project build times and costs with Matillion ETL for Snowflake
TUI achieves a scalable, engaging voting app experience with Amazon Web Services
TUI
Peter Timmermans
Head of Technology
TUI achieves lower purchase and checkout costs with Smartly.io
TUI
Marialena Michailidou
Group Digital Marketing Lead
TUI lowers checkout and purchase costs with Smartly.io
TUI
Nicolas Elshout
Lead Programmatic Media Buying
TUI - Customer Case Study
TUI breaks language barriers with Parloa Real-Time Translation
TUI
Ramón Delima
Global Director of Customer Services
TUI achieves end-to-end cloud cost transparency and scalable FinOps with Apptio Cloudability
TUI boosts travel booking and customer engagement with Miquido
TUI scales global payment operations with Stripe and Square1
TUI streamlines its move to Drupal with ComputerMinds consultancy and training
TUI reduces manual processing by 80% with Jotform Enterprise
TUI Achieves Stronger Social Reach and ROI with Komodo
TUI boosts family holiday AI visibility with Reboot
TUI enhances its Extra Service with SmartGuide's premium audio guides
TUI achieves higher conversions and website traffic with Microsoft Audience Network and Adcore
TUI transforms volume hiring with Sova Assessment
TUI accelerates data maturity with Biztory
TUI - Customer Case Study
TUI Belgium achieves over 3X higher CTR with Smartly.io
TUI
Nicolas Elshout
Digital Marketeer
TUI achieves 300% higher click-through rates with Koozai PPC
TUI
Viv Lonsdale
Web Analytics Manager
TUI - Customer Case Study
All-in Travel-Management App for TUI Travellers
TUI powers a scalable travel portal with TYPO3
TUI achieves a multilingual, responsive travel portal with TYPO3
TUI boosts conversion and revenue with Medallia Digital Experience Analytics
TUI
Hirra Sulanki
Head of Analytics
TUI - Customer Case Study
TUI - Customer Case Study
TUI - Customer Case Study
TUI - Customer Case Study
TUI - Customer Case Study
TUI achieves real-time multichannel customer insights and improved conversions with Mopinion
TUI
Rosa Diederen
Digital Product Owner
TUI achieves 79% conversion uplift on desktop & tablet (150% on mobile) with AB Tasty
TUI
Mourad Tabiti
Web Performance Manager
TUI - Customer Case Study
TUI - Customer Case Study
TUI - Customer Case Study
TUI - Customer Case Study
TUI achieves 30% higher response rates and real-time customer insights with Medallia
TUI
Helen Caron
UK and Ireland Distribution and Cruise Director
TUI achieves comprehensive cloud visibility, 50% MTTR reduction and £3.3m revenue saved with Dynatrace
TUI
Yasin Quareshy
Head of Cloud Operations
TUI - Customer Case Study
TUI achieves rapid cloud analytics and unified data insights with Matillion ETL for Snowflake
TUI
Kai Wolffram
Head of Analytics
TUI achieves streamlined global app localization with TransPerfect (Applanga)
TUI - Customer Case Study
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