Parloa

Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.

Case Studies

Showing 9 Parloa Customer Success Stories

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How BarmeniaGothaer’s “Mina” AI Agent Adds More Empathy and Precision to Call Routing

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How Decathlon empowers service agents with Parloa’s conversational AI bots across phone, chat, and messenger

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The evolution from chatbot to phone bot “Claimens” makes filling claim reports easier than ever

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How an Insurance Leader is Automating Voice Tasks to Improve Claims Journeys

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How Parloa’s AI Voicebot Solves Complaints and Strengthens Customer Loyalty in Media Companies

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Orderbird Reduces Waiting Times with Parloa’s AI Voicebot by 60%

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Transforming Customer Service for a Smarter, More Human Future

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How Swiss Life’s intelligent phone bot paves the way for customers to locate expert knowledge

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