How BarmeniaGothaer’s “Mina” AI Agent Adds More Empathy and Precision to Call Routing
BarmeniaGothaer
Paul Herbertz
Product Manager

Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.
Showing 9 Parloa Customer Success Stories
BarmeniaGothaer
Paul Herbertz
Product Manager
Decathlon
Olivia Szpiech
Director of Customer Service
DOMCURA AG
Uwe Schumacher
Chairman of the Board
Health Insurance Company
HSE
Uwe Richter
Director Customer Service
Medien Hub Bremen-Nordwest
Fabian Rosekeit
Project Lead - Head of CRM & Growth
Orderbird
Loreen de Almeida
Head of Support
PwC
Björn Burow
Partner for Digital Customer Service
Swiss Life
Tom Schneider
Consultant for Process and Project Management
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