Parloa B2B Case Studies & Customer Successes

Parloa logo

Parloa is a leading AI company focused on automating customer service with game-changing, intuitive conversations that reduce frustration and increase high-volume efficiency. Parloa’s Contact Center AI platform uses state-of-the-art technology to extend natural-sounding customer conversations across all relevant service channels — decreasing time-to-resolution and resulting in better quality customer and employee experiences.

Case Studies

Showing 16 Parloa Customer Success Stories

search button

Allianz Partners elevates CX with agentic AI; measures near-perfect reliability and accuracy

Allianz logo

How ATU manages peak seasons with Parloa’s AI agent, “Nils”

ATU logo

How BarmeniaGothaer’s ‘Mina’ AI agent adds empathy and precision

BarmeniaGothaer logo

How BER Airport’s AI agent answers passenger questions 24/7 in 4 languages

Berlin Brandenburg Airport logo

How an insurance leader is automating voice tasks to improve claims journeys

CallTower logo

How Decathlon empowers service agents with Parloa’s AI platform across phone, chat, and messenger

Decathlon logo

The evolution from chatbot to phone bot “Claimens” makes filling claim reports easier than ever

DOMCURA AG logo

How an Insurance Leader is Automating Voice Tasks to Improve Claims Journeys

How HSE uses AI to answer 3 million customer calls a year

HSE logo

How KPMG and Parloa are changing the game

KPMG logo

How Parloa’s AI voicebot solves complaints and strengthens customer loyalty at Medien Hub

Medien Hub Bremen-Nordwest logo

orderbird reduces wait times with Parloa’s AI voicebot by 60%

Orderbird logo

Transforming Customer Service for a Smarter, More Human Future

PwC logo

How Swiss Life’s intelligent phone agent paves the way for customers to locate expert knowledge

Swiss Life logo

TUI and Transcom transform customer service with Parloa’s AI technology

TUI logo

How Württembergische Versicherung cut wait times by 33% with Parloa’s AI agent

Württembergische Versicherung logo

No matching case studies