Case Study: TUI achieves better synchronization across distributed European teams with Draft.io

How TUI digitalized its visual management system to better synchronize the work of several European distributed teams

TUI, a leading leisure, travel, and tourism group, faced a significant challenge in synchronizing the work of its 80-person, multi-site development program across Europe. Their existing process relied on an enormous physical Kanban wall, which was impossible to manage effectively between quarterly workshops. To solve this, they turned to vendor Draft.io to digitalize their visual management system.

Using Draft.io's infinite blackboard, TUI built a multi-layer, multi-team digital system that replaced the physical wall. This solution seamlessly connected different project management artifacts, allowing stakeholders at every level to access the appropriate detail. Draft.io was also used for story mapping, backlog prioritization, and remote ceremonies. The platform proved essential, enabling the company to continue collaborating efficiently and overcome the challenges of shifting to remote work during the COVID-19 pandemic.

TUI

Julien Lange

Head of Delivery