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Visit WebsiteACE Cash Express Form Improvement Increases Monthly Loan Applications by +1000
ACE Cash Express
Everett Meredith
Director of eCommerce
Medallia Digital Experience Analytics
Medallia DXA provides real-time intelligence that enables businesses to measure and improve online customer experiences at scale. Pioneering the world's first technology designed specifically to quantify experiences, Medallia DXA platform captures unique experience data, enriched by machine learning, to reveal digital body language, understand user state of mind and pinpoint problem areas on your website, web applications and native apps.
Case Studies
Showing 20 Medallia Digital Experience Analytics Customer Success Stories
Uncovering the ‘Why’ Behind Online User Behavior with Decibel & Usabilla
British Airways
Jessica Delaney
Digital Optimisation Executive
Boosting Mobile Conversions by 45% by Redesigning a Funnel with Decibel
Constellation Energy
Optimizing user flow and driving targeted traffic with Decibel and Adobe Target
Dun & Bradstreet
Merritt Aho
Director of Testing & Optimization
EF uses Adobe partner Decibel Insight to expand insights beyond what’s happening to why it’s happening
EF Education First
Helena Boada
Digital Marketing Analyst
Increasing conversion by 5% with a streamlined single-page checkout designed using Decibel
Ferguson
Billy Colonna
Mobile Product Owner
Seeing the ‘why’ behind customer feedback delivers complete ROI from week one
Fidelity International
Alexander Hamilton
Global Head of Digital Business Intelligence
First National Bank of Omaha Decibel Enables Launch of First Customer Self-Onboarding Platform
First National Bank of Omaha
Tyler Cooper
Product Owner of Enterprise Digital Solutions
Creating a Friction-Free Checkout Process with Decibel
LEGO
Tim Murphy
Leader of Global eCommerce Shopper Experience
Increasing conversion rate and revenue through a customer-centric optimization framework
LexisNexis
Mark Fassbender
Global Head of Web Optimization
Securing an additional £1.6M in annual revenue with insights from Decibel
LV=
Anthony Gribbon
Journey Analytics Manager
Optimizing page length using Decibel Insight’s scroll heatmaps and session replay
OpenText
Parker Boyack
Digital Marketing Specialist
Optimizing website forms using Decibel’s funnel and form analytics
Provident
Alex Devine
CRO & Content Manager
Using Decibel Insight To Deliver Expert Conversion Optimization And User Experience Services
Return on Digital
Martin Crutchley
Digital Strategist
Optimizing error messaging and increasing conversions on product pages
River Island
James Mitchell
Optimisation Manager
Validating AB Test Results with Advanced Digital Experience Analytics
Safelite
Tim Simeone
Director of Product
Finding problems with quantitative analysis, fixing them using qualitative insights
Tesco
Simon Lancaster
Senior Ecommerce Manager
The Loan Exchange Website Redesign Delivers Immediate Results
The Loan Exchange
TUI quantify customer experience to predict annual revenue growth of $30 million
TUI
Hirra Sulanki
Head of Analytics
Pinpointing bottlenecks through advanced session replay results in +300% revenue
Univé
Sanne Roelofs
Ecommerce Specialist
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