American Airlines - Customer Case Study
B2B Case Studies Featuring American Airlines as the Customer
Explore case studies featuring American Airlines as the customer — learn how vendors and partners helped American Airlines solve real business challenges.
Case Studies
Showing 64 Success Stories about Software and Services used by American Airlines
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines
Spencer Kaiser
Architect of Emerging Tech
AA Invites Superusers to Co-create Better Customer Experiences
AA Optimizes Schedule Processing Using an Iterative Batch Macro
American Airlines
Michael Byars
Schedule Analyst
American Airlines - Customer Case Study
American Airlines Making the World’s Largest Airline the World’s Greatest
American Airlines
Mark Mitchell
Managing Director, HR Shared Services
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines Re-Appraisal Takes Off with Spectacular OOH
American Airlines - Customer Case Study
ARKit Use Case with American Airlines, Digital Wayfinding
American Airlines 2016 Hackathon – Virtual Reality Competition
A 25% reduction in Lost Work Day cases and 40% reduction in Workers Compensation costs saved American Airlines almost $70 million
American Airlines
Bob Reding
Executive VP of Operations
Keeping an airline moving American Airlines
American Airlines
Mark Mitchell
Managing Director
American Airlines Adopts Cloud Foundry to Deliver Apps Faster
American Airlines
Henry
Vice President
American Airlines - Customer Case Study
American Airlines Disney Planes Experience
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines Take off With Dirk Activation
American Airlines Addresses Repetitive Faults With Data
American Airlines
Karl Ries
Senior Manager Tech Support Desk Maintenance Operations Control
FSG provided electrical and low voltage installation for American Airlines’ expansive new campus
VEXTEC saved $4 Million in component failure costs for American Airlines
American Airlines
Dan Foust Dan Foust
Repair & Part Development Engineering
The route to customer experience transformation is through the cloud
American Airlines
Jason Hobbs
Senior Manager, Application Development
How American Airlines built a benchmarking program to make booking and managing flights easier for customers
American Airlines
Kimberly Cisek
VP of Customer Experience
How American Airlines Powers Global TechOps with a Real-Time Data Hub
American Airlines
Ganesh Deivarayan
Senior Manager
How American Airlines builds best-in-class employee comms
American Airlines
Liz Mach
Manager, Editorial Communications
American Airlines - Customer Case Study
American Airlines
Ryan Millard
Director of Global Banking and Treasury Services
American Airlines’ Record to Report Processes Take Off, Leaving Spreadsheets on the Tarmac
American Airlines
Alison DeVad
Director of Automation Systems
American Airlines Lifts Retention 5x With Next Gen Video
American Airlines
American Airlines
NetMotion Mobility® Plays Pivotal Role in Mobile-First Initiative
American Airlines
Mark Dawson
Transformation Programme Manager for Road Operations
American Airlines - Customer Case Study
American Airlines
Paul Stumbo
Managing Director
How American Airlines runs the largest airline in the world on the leading optimization platform
American Airlines
Armando Silva
Managing Director of Operations research
American Airlines - Customer Case Study
American Airlines - Customer Case Study
A selection of AA's enterprise applications will be moved to IBM's cloud
American Airlines
Robert LeBlanc
Senior Vice President
American Airlines - Customer Case Study
American Airlines
Kimberly L. Jackson
Sr. Mgr Enterprise Mobility and Wireless Solutions
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines chooses Hewlett Packard Enterprise
American Airlines
Karamu Ford
Managing Director of Enterprise Networks
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines
Tiffany Schildge
Manager, Talent Services
Challenges and battle scars from OpenStack deployments
American Airlines
Farhad Sayeed
American Airlines
A 25% reduction in Lost Work Day cases and 40% reduction in Workers Compensation costs saved American Airlines almost $70 million
American Airlines
Bob Reding
Executive VP of Operations
Promoting New Flights Between Brazil and the USA
Discovering new and innovative ways to visualize social data with Vizia
American Airlines
Beth Moreland
Manager of Social Media Insights
American Airlines efficiency and safety soar with paperless cockpit solution
American Airlines
Maya Leibman
EVP and Chief Information Officer
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines
Kari Franklin
Global Reservations Quality Analyst
American Airlines - Customer Case Study
How Branch Messenger Improves Scheduling Pain Points for American Airlines Flight Attendants
American Airlines
Caitlin M.
Flight Attendant
American Airlines - Customer Case Study
American Airlines (US Airways) reaches new heights in customer service
American Airlines
Tim Lindemann
Vice President Reservations and Customer Planning
American Airlines - Customer Case Study
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