American Airlines - Customer Case Study
B2B Case Studies Featuring American Airlines as the Customer
Explore case studies featuring American Airlines as the customer — learn how vendors and partners helped American Airlines solve real business challenges.
Case Studies
Showing 68 Success Stories about Software and Services used by American Airlines
American Airlines - Customer Case Study
American Airlines Disney Planes Experience
American Airlines - Customer Case Study
American Airlines accelerates app delivery with Cloud Foundry
American Airlines
Henry
Vice President
American Airlines achieves 99.9% automated post-merger HR and payroll data transformation with Syniti
American Airlines
Mark Mitchell
Managing Director
A 25% reduction in Lost Work Day cases and 40% reduction in Workers Compensation costs saved American Airlines almost $70 million
American Airlines
Bob Reding
Executive VP of Operations
American Airlines 2016 Hackathon – Virtual Reality Competition
ARKit Use Case with American Airlines, Digital Wayfinding
American Airlines - Customer Case Study
American Airlines Re-Appraisal Takes Off with Spectacular OOH
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines achieves streamlined global HR and faster hiring with SAP SuccessFactors
American Airlines
Mark Mitchell
Managing Director, HR Shared Services
American Airlines - Customer Case Study
American Airlines achieves 99.5% faster schedule processing with Alteryx
American Airlines
Michael Byars
Schedule Analyst
American Airlines achieves better customer experiences with Chaordix
American Airlines achieves near-real-time maintenance updates and reduces flight delays with Striim Cloud
American Airlines
Ganesh Deivarayan
Senior Manager
Stay resilient and keep customers happy
American Airlines
Tara Burrowes
Senior Manager, ITSM and eGRC Development
American Airlines achieves streamlined global spend management with Coupa Software
American Airlines
Alison DeVad
Director of Accounting Automation
American Airlines eliminates fuel delays with i6 Perspective6
American Airlines
Vincent Bickerstaff
Flight Operations Manager
American Airlines achieves 99% global cash visibility and 90% accounting automation with GTreasury
American Airlines
Ryan Millard
Director of Global Banking and Treasury Services
American Airlines lifts retention 5x with Idomoo personalized interactive video
American Airlines
American Airlines
American Airlines achieves a streamlined, automated financial close and improved visibility with Cadency by Trintech
American Airlines
Alison DeVad
Director of Automation Systems
American Airlines achieves 99% global cash visibility and 90% accounting automation with GTreasury
American Airlines
Ryan Millard
Director of Global Banking and Treasury Services
American Airlines improves employee communications with Axios HQ
American Airlines
Liz Mach
Manager, Editorial Communications
American Airlines accelerates innovation and collaboration with GitHub
American Airlines
Spencer Kaiser
Architect of Emerging Tech
American Airlines achieves a 15% average increase in QXscore with UserTesting
American Airlines
Kimberly Cisek
VP of Customer Experience
American Airlines achieves faster customer experience transformation with IBM Cloud and IBM Garage
American Airlines
Jason Hobbs
Senior Manager, Application Development
VEXTEC saved $4 Million in component failure costs for American Airlines
American Airlines
Dan Foust Dan Foust
Repair & Part Development Engineering
American Airlines achieves a high-tech campus with Facility Solutions Group
American Airlines improves repetitive defect detection with Veryon Defect Analysis
American Airlines
Karl Ries
Senior Manager Tech Support Desk Maintenance Operations Control
American Airlines Take off With Dirk Activation
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines achieves secure, reliable mobile-first connectivity with NetMotion
American Airlines
Mark Dawson
Transformation Programme Manager for Road Operations
American Airlines brings "Skyline of the World" to life with YCD Multimedia's Cnario Digital Signage Suite
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines achieves a simplified, high-performance, future-proof campus network with Hewlett Packard Enterprise
American Airlines
Karamu Ford
Managing Director of Enterprise Networks
American Airlines - Customer Case Study
American Airlines achieves reliable baggage app deployment with OpenStack
American Airlines
Farhad Sayeed
American Airlines
American Airlines - Customer Case Study
American Airlines achieves 8x mobile device growth and millions in savings with SOTI MobiControl
American Airlines
Kimberly L. Jackson
Sr. Mgr Enterprise Mobility and Wireless Solutions
American Airlines achieves cloud-driven innovation with Cloud Pro
American Airlines
Robert LeBlanc
Senior Vice President
American Airlines achieves higher booking ROI with Ve Global
American Airlines achieves centralized, standardized facilities maintenance and improved reporting with TMA Systems' WebTMA
American Airlines achieves increased revenue and reduced costs with FICO Xpress Optimization
American Airlines
Armando Silva
Managing Director of Operations research
American Airlines achieves 2.5% reduction in AHT and scalable Best Practices coaching with NICE Systems
American Airlines
Paul Stumbo
Managing Director
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines achieves improved customer experience, 5% higher call containment, and millions in annual savings with Nuance Communications
American Airlines
Tim Lindemann
Vice President Reservations and Customer Planning
American Airlines - Customer Case Study
American Airlines streamlines flight attendant scheduling and shift swaps with Branch Messenger
American Airlines
Caitlin M.
Flight Attendant
American Airlines - Customer Case Study
American Airlines achieves 100% call monitoring and increased employee engagement with NICE Systems
American Airlines
Kari Franklin
Global Reservations Quality Analyst
American Airlines achieves rapid, compliant workforce reductions and millions in payroll savings with Saba's Transition Manager
American Airlines
Tiffany Schildge
Manager, Talent Services
American Airlines - Customer Case Study
American Airlines - Customer Case Study
American Airlines achieves actionable insights into rebrand impact and reputation with Crimson Hexagon
American Airlines achieves safer, more efficient operations with AT&T Business paperless cockpit solutions
American Airlines
Maya Leibman
EVP and Chief Information Officer
American Airlines achieves real-time social monitoring and faster crisis response with Brandwatch Vizia
American Airlines
Beth Moreland
Manager of Social Media Insights
Promoting New Flights Between Brazil and the USA
A 25% reduction in Lost Work Day cases and 40% reduction in Workers Compensation costs saved American Airlines almost $70 million
American Airlines
Bob Reding
Executive VP of Operations
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