Case Study: American Airlines achieves rapid, compliant workforce reductions and millions in payroll savings with Saba's Transition Manager

American Airlines - Customer Case Study

American Airlines, one of the world’s largest carriers with about 62,553 employees, needed to reduce staff by roughly 5% amid weakened demand. The company faced thousands of separations across multiple unions and locations, slow error-prone manual processes, communication and coordination delays, and complex federal and state compliance requirements.

American deployed Transition Manager to automate the Reduction in Force process, enforce consistent business rules, integrate with its HRIS, and provide a single online platform for voluntary and involuntary programs. Rolled out rapidly after pilot testing, the solution delivered target reductions in weeks (not months), eliminated legal complaints, improved transparency and centralized control, cut time-to-off-payroll by 16 days (saving millions), and established a repeatable, compliant process for ongoing workforce adjustments.

American Airlines

Tiffany Schildge

Manager, Talent Services