Case Study: American Airlines achieves a streamlined, automated financial close and improved visibility with Cadency by Trintech

American Airlines’ Record to Report Processes Take Off, Leaving Spreadsheets on the Tarmac

American Airlines, a leading global carrier, sought to modernize its record-to-report processes that were mobbled by manual, spreadsheet-based workflows. Reconciliations, journal entries, and supporting files were decentralized, nonstandard, and prone to errors and update-corruption, creating poor visibility, heavy reliance on emails and calls, and weak controls across their global finance organization.

They implemented Cadency by Trintech integrated with SAP to centralize reconciliations, automate transaction matching, enforce templates and dynamic approval workflows, and create a single source of truth. The result: accurate large-volume matching, fewer manual tasks and status calls, stronger security and auditability, faster close-related decisions, and measurable time savings across the finance team.

American Airlines

Alison DeVad

Director of Automation Systems