Maintel B2B Case Studies & Customer Successes

Maintel is a fast-growing provider of managed communications services for the public and private sectors, partnering with leading carriers and vendors to deliver effortless communications solutions to a broad spectrum of businesses in the UK and internationally. Their services securely connect workforces in the office, on the move and in the cloud to make more agile organisations, more productive workers and better engaged customers. Their values describe the way they seek to act as a company, the way they aim to act as individuals, and the way they behave in their teams. They are an important part of what Maintel is, what their customers can expect of them, and what they can expect of each other.

2020 Legal achieves secure, efficient print management with Maintel

2020 Legal

Stephen White

Infrastructure Manager

Age UK achieves 70% mobile cost savings with Maintel

Age UK

Callum van Hamelsveld

IT Support Services Manager

Aircelle achieves faster, more efficient printing with Maintel's managed print solution

Aircelle

Steve Simpson

IS manager

Maintel has made the Alliance Medical employees more productive and effective through use of digital workplace technology, securely connecting them to their applications and data

Alliance Medical

Wouter Verboom

Head of Technology

Aneurin Bevan University Health Board achieves secure, mobile application delivery with Maintel

Aneurin Bevan University Health Board

Aramark - Customer Case Study

Aramark

Roy Kane MBS

IT Director

Armchair achieves market-leading customer service with Maintel's Callmedia solution

Armchair

Connie Barrow

Operations Director

Maintel had worked with AVONWorldwide on telephony for a number of years and this project was born from these discussions because Maintel has always tried to understand AVONWorldwide’s business problems.

Avon

Ian Dupuy

Executive Director

Bartle Bogle Hegarty achieves scalable, cost-saving telephony with Maintel and Avaya Aura Communication Manager

Bartle Bogle Hegarty

Bath & North East Somerset Council achieves a more reliable, scalable network with Maintel

Bath & North East Somerset Council

Wayne Goodliffe

Network Manager

Beaverbrooks achieves a more secure, manageable print estate with Maintel

Beaverbrooks

James

Beaverbrooks

Biffa reduces communications costs with Maintel

Biffa

David Gooding

IT Director

Christian Aid - Customer Case Study

Christian Aid

John Milsom

Chief Technology Officer

City & Guilds simplifies telecoms and cuts costs with Maintel

City & Guilds

Ian Turfrey

IT Director

Conwy County Council achieves improved service and productivity with Maintel's converged IP telephony solution

Conwy County Council

Paul Ubsys

IT Services Maneger

Denbighshire County Council achieves core infrastructure resilience with Maintel

Denbighshire County Council

Derbyshire County Council achieves reliable, modern IP telephony with Maintel

Derbyshire County Council

Durham County Council streamlines telephony and contact centre services with Maintel's bespoke UC platform

Durham County Council

Paul Makepeace

Senior Project Manager

Endsleigh Insurance achieves £1.3m operational savings with Maintel's workforce optimisation

Endsleigh Insurance

Phil Baker

Head of Operational Change

Fredrickson Holdings Limited achieves higher productivity and lower support burden with Maintel

Fredrickson Holdings Limited

Darren Wright

Director of Group IT

Frontline achieves enterprise-class contact centre success with Maintel

Frontline

David Jones

Managing Director

Hastings Direct improves compliance and cuts call handling time with Maintel's Avaya contact centre solution

Hastings Direct

James Fairhurst

Director of Information Systems and Services

Imagile Group achieves simpler, secure printing with Maintel and uniFLOW Output Manager

Imagile Group

Aamer Moghal

IT Delivery Manager

Inspired Dwellings achieves 35% lower mobile costs with Maintel

Inspired Dwellings

Keltbray achieves flexible, cost-effective communications with Maintel's Avaya IP Office 500

Keltbray

Thea Pretorius

Group IT Manager

Knight Frank achieves secure global mobility with Maintel’s Aerohive WLAN

Knight Frank

Hardesh Degun

Partner Infrastructure Manager

Landsec chose Maintel as a trusted partner to help Improve remote basd employee productivity and satisfaction by deploying the latest smartphones technology

Landsec

Chris Kirk

Tech Service Manager

Liverpool City Council - Customer Case Study

Liverpool City Council

Muir Group achieves improved service and reduced downtime with Maintel

Muir Group

Ian Whitwell

Head of ICT

Napthens LLP achieves cost savings and secure print standardisation with Maintel

Napthens LLP

Anthony Terry

IT Director

Niftylift achieves scalable, supportable communications with Maintel’s Avaya IP Office

Niftylift

Anthony Hurley

IT Manager

North Midlands Construction achieves £53,000 annual print savings with Maintel managed print solution

North Midlands Construction

Partnerships In Care reduces travel time and patient stress with Maintel’s Avaya Scopia

Partnerships In Care

David Ewing

IT Director

Plymouth Hospitals NHS Trust improves voice communications with Maintel's Mitel IP solution

Plymouth Hospitals NHS Trust

Rob Harder

Head of Infrastructure

Implementation of a managed print service

Punter Southall Group

John Rogers

IT Director

Punter Southall Group achieves secure, cost-effective print management with Maintel

Punter Southall Group

John Rogers

IT Director

PZ Cussons achieves streamlined, secure communications with Maintel

PZ Cussons

Chris Colesell

UK Head of IT

Skipton Building Society saves £53,000 a year with Maintel’s managed print service

Skipton Building Society

Dorothy Frankland

Head of Computer Services

South Lanarkshire Council reduces telecoms costs with Maintel

South Lanarkshire Council

Paul McNair

IT Manager

Ultra Finishing achieves lower print costs and greater control with Maintel's managed print solution

Ultra Finishing Ltd

Nick Massarella

IT Director

Unisurge achieves cost savings and improved productivity with Maintel's Unify OpenScape MX

Unisurge International

United Lincolnshire Hospitals NHS Trust achieves greater mobility and enhanced community service with Maintel's IP telephony, UC and contact centre solution

United Lincolnshire Hospitals NHS Trust

University College London Hospitals streamlines communications and cuts costs with Maintel

University College London Hospitals

James Thomas

ICT Director

University of Bath achieves flexible, cost-effective communications with Maintel IP telephony

University of Bath

Kevin Saunders

Telecom Manager

University of Central Lancashire achieves zero lost calls with Maintel's Mitel VoIP platform

University of Central Lancashire

Frank Wadmore

Networks and Security Manager

Vanquis Bank achieves scalable, resilient contact centre growth with Maintel Callmedia

Vanquis Bank

Adrian Dorey

Telecoms Manager

Maintel helped Victim Support slash IT expenditure by 40 per cent with new fully managed IT infrastructure, including ICON Secure, ICON Connect and ICON Communicate.

Victim Support

Victim Support cuts IT spend by 40% with Maintel

Victim Support

William Morris Sixth Form achieves faster, more reliable Wi‑Fi with Maintel

William Morris Sixth Form

York College achieves secure mobility and an enhanced student experience with Maintel

York College

No matching case studies

Featured Companies

Beacon Platform

3 Case Studies

Acute

1 Case Studies

LMS365

33 Case Studies