InstaMed B2B Case Studies & Customer Successes

InstaMed powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, moving money and healthcare data seamlessly and improving consumer satisfaction. Everyone benefits from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

Case Studies

Showing 33 InstaMed Customer Success Stories

Alabama Medical Group achieves 136% increase in online payments and streamlined patient collections with InstaMed

Alabama Medical Group

Kristyn Ford

Executive Assistant

American Health Network achieves 70 hours/week administrative savings and streamlined patient payments with InstaMed

American Health Network

Barb Hockman

Cash Applications Manager

Aspen Valley Hospital achieves a 124% increase in front-office payments with InstaMed

Aspen Valley Hospital

Debby Essex

Director of Admissions

Austintown Pediatrics achieves 50% reduction in patient bad debt and payment processing time with InstaMed

Austintown Pediatrics

Keith Campanelli

CFO

Avail Dermatology achieves 25% increase in collections and 45% more online payments with InstaMed

Avail Dermatology

Amanda Jackson-Fowler

Director of Revenue Management

Canopy Partners achieves a 25% reduction in administrative time and increased patient collections with InstaMed

Canopy Partners

Gina Oates

Project Administrator

Charleston ENT Associates achieves streamlined patient collections and increased online payments with InstaMed

Charleston ENT Associates

Shana McGee

Patient Accounting Supervisor

Columbia Orthopaedic Group boosts revenue by $350K and increases patient payments 151% with InstaMed

Columbia Orthopaedic Group

Gene Austin

CEO

Practice Administrator

Eastside Pediatrics achieves 88% faster claims and patient payment processing and cuts costs with InstaMed

Eastside Pediatrics

Toni Garland

Office Manager

EmergiCare Automates 85% of Payments with InstaMed

EmergiCare

Val Garcia

Business Operations Manager

Excellus BCBS achieves a 145% increase in ERA/EFT transactions in six months with InstaMed

Excellus BCBS

Dave Johnson

Project Manager

Fresno Surgical Hospital adds $350K to bottom line with InstaMed integration and automation

Fresno Surgical Hospital

Bruce Cecil

Chief Financial Officer

Geisinger Health Plan achieves 91% ERA/EFT provider payments and $455K annual savings with InstaMed

Geisinger Health Plan

Good Samaritan Hospital achieves 25% statement cost savings and 90% faster card processing with InstaMed

Good Samaritan Hospital

Laura Grove

Patient Accounts Application Analyst

Grand Traverse Ophthalmology Clinic achieves 7x increase in patient portal payments with InstaMed

Grand Traverse Ophthalmology Clinic

Julie Alton

Administrative Assistant

Health First Health Plans, Inc. automates 75%+ of premium payments and slashes costs with InstaMed

Health First Health Plans, Inc.

Russ Bradley

Vice President of Operations

Healthcare Administrative Partners achieves 20% increase in online patient payments in two months with InstaMed Patient Engagement Program

Healthcare Administrative Partners

Katie Buzard

Healthcare Administrative Partners

HealthReach achieves 90%+ automated patient collections with InstaMed

HealthReach

Sue Anderson

Billing and Insurance Specialist

Holly Springs Pediatrics achieves faster patient payments, reduced claim denials and 60 hours/week in admin savings with InstaMed

Holly Springs Pediatrics

Judy Downing

Billing Manager

Medical Management Corporation of America achieves faster collections and streamlined billing with InstaMed

Medical Management Corporation of America

Heather Santoro

Supervisor of Patient Accounts

Clinic Reduces Bad Debt and Payment Processing Time With Integrated Payments and Reporting

Millington Family Medicine

Rosemary Jacobs

M.S.N.

New River Valley Pediatrics achieves 3x eStatement enrollment in three months with InstaMed

New River Valley Pediatrics

Lee Cox

Practice Manager

Premier Pediatrics achieves 180% growth in eStatement adoption in the first year with InstaMed Patient Billing

Premier Pediatrics

Radiology Regional Center boosts online payments 175% and transforms the patient experience with InstaMed

Radiology Regional Center

Vicki Durso

Front-End Revenue Cycle Manager

Sierra Pacific Orthopedics achieves over 80% automated patient collections with InstaMed

Sierra Pacific Orthopedics

Joe Clark

CEO

Springdale Pediatric Associates achieves 20% eStatement adoption and 25% increase in online payments with InstaMed

Springdale Pediatric Associates

Brenda Hanavan

Office Manager

Billing Service Improves Efficiency by 90% With InstaMed

The Billing Center

Kevin Milam

Owner

TriCore Reference Laboratories achieves 8x increase in online payments and streamlined collections with InstaMed

TriCore

Denise Mazon

Director of Payer Strategy and Revenue Management

University of Chicago Medical Center achieves 43% increase in patient payment transactions with InstaMed

University of Chicago Medical Center

Urology Clinics of North Texas achieves 8x increase in online payments with InstaMed

Urology Clinics of North Texas

Shannen Rodriquez

Billing Office Manager

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