InstaMed
33 Case Studies
A InstaMed Case Study
Medical Management Corporation of America (MMCOA) is a medical billing company serving group practices in multiple states that struggled with slow, manual patient payment collection—using bank terminals, non-healthcare payment apps, and phone-based processes that required multiple statements and follow-up calls. To address these inefficiencies MMCOA turned to InstaMed and its healthcare-specific payment tools, including InstaMed Online, the Patient Portal, integrated card swipe devices, and automated Payment Plans.
Using InstaMed, MMCOA replaced clunky terminals, posted payments online in real time, offered a Patient Portal for immediate online payments, and saved cards on file to automate recurring collections. InstaMed’s solution cut payment processing time, eliminated administrative work for payment plans, provided on-demand reporting, and enabled MMCOA to collect patient payments weeks faster.
Medical Management Corporation of America
Heather Santoro
Supervisor of Patient Accounts