Case Study: Premier Pediatrics achieves 180% growth in eStatement adoption in the first year with InstaMed Patient Billing

Premier Pediatrics Achieves 180% Growth in eStatement Adoption in the First Year

Premier Pediatrics, a pediatric practice in Overland Park, Kansas, was spending significant staff time printing, stuffing and mailing paper patient statements and struggling with rising aging accounts receivable. To streamline collections and integrate payment workflows with its Office Practicum system, Premier Pediatrics engaged InstaMed and implemented the InstaMed Patient Billing and Patient Payments solutions.

InstaMed’s integrated Patient Billing/Patient Payments solution moved statements and payments online, saved the practice at least 12 hours per month, and cut paper and postage costs while making payments easier for families. The results include 180% growth in eStatement adoption in the first year, 16% of statements delivered electronically, 25% of payment transactions online, 105% online payment volume growth, and a measurable reduction in aging A/R.

Premier Pediatrics