Tethr

Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

Case Studies

Showing 13 Tethr Customer Success Stories

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Introducing the new experience: BCU listens to member owners like never before

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BCU uses Tethr to meet enterprise-wide MX goals

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How BCLC automated QA and improved agent performance

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Improving the member experience at Connexus Credit Union

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A Fortune 50 telecommunications company uses Tethr for sales enablement and optimization

Private Firm Secures Big Opportunities With Tethr's Help

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How a leading automotive DMS (Dealership Management Software) technology solution uses Tethr to go beyond traditional QA methods to improve call center performance

Major U.S. Utility Company chooses Tethr to automate QA through AI and compliance

How MetTel uses Tethr to measure and improve the customer experience

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Spark Energy manages compliance risk and streamlines the sales experience with Tethr

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Thrasio automates QA and enhances its CX with Tethr

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TruGreen partners with Tethr to turn sales team into superstars

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TwinStar Credit Union builds for the future with Tethr

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