Tethr B2B Case Studies & Customer Successes

Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

Featured Companies

Tethr B2B Case Studies & Customer Successes

Case Studies

BCU improves member experience and cuts contact‑center attrition to 10% with Tethr

BCU achieves best‑in‑class 10% contact‑center attrition and significant cost savings with Tethr

British Columbia Lottery Corporation achieves automated QA and 220% NPS increase with Tethr

Connexus Credit Union reduces member effort and improves experience with Tethr

Fortune 50 Telecommunications Company achieves 218% increase in sales conversions with Tethr

Hoglund Law boosts referral revenue and quality assurance with Tethr

Leading Automotive Dealership Management Software Company achieves major call center performance gains and $23K savings with Tethr

Major U.S. Utility Company achieves 4x strategic execution and 3x conversion improvement with Tethr

MetTel achieves a uniform contact center customer experience — 28% fewer repeat callers and 11% operational savings — with Tethr

Spark Energy manages compliance risk and streamlines the sales experience with Tethr

Thrasio automates QA and enhances its CX with Tethr

TruGreen achieves 10% higher call conversion and 7% higher sales retention with Tethr

TwinStar Credit Union builds for the future with Tethr

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