Forter B2B Case Studies & Customer Successes

Forter is the leader in e-commerce fraud prevention, processing over $150 billion in online commerce transactions and protecting over 750 million consumers globally from credit card fraud, account takeover, identity theft, and more. The company’s identity-based fraud prevention solution detects fraudulent activity in real-time, throughout all online consumer experiences. Forter’s integrated fraud prevention platform is fed by its rapidly growing Global Merchant Network, underpinned by predictive fraud research and modeling, and the ability for customers to tailor the platform for their specific needs. As a result, Forter is trusted by Fortune 500 companies to deliver exceptional accuracy, a smoother user experience, and elevated sales at a much lower cost. Forter was recently named the Leader in e-Commerce Fraud Prevention by Frost & Sullivan. Forter is backed by $100M of capital from top-tier VCs including Sequoia, NEA, and Salesforce.

Adore Beauty achieves 99%+ approval rates and reduces chargebacks to under 0.2% with Forter

Adore Beauty

Kate Morris

Founder and Executive Director

ASICS achieves 11x ROI, higher approvals and 90% fewer chargebacks with Forter’s Fraud Management

ASICS

Sean Condon

VP of Omnichannel

ASOS achieves higher checkout completion and PSD2 compliance with Forter

ASOS

Morgan McAlinden-Wall

Fraud Prevention Manager

Atmos (global footwear retailer) boosts approvals and reduces cart abandonment with Forter

Atmos

Yosuke Okayama

Director

Booktopia achieves 0% chargeback loss and eliminates manual reviews with Forter

Booktopia

Wayne Baskin

Deputy CEO, Chief Technology Officer

Brooklinen achieves a fraud-free, high-approval customer experience with Forter

Brooklinen

Kyle Jackson

Fraud Analyst

Burrow achieves a 6,557% ROI with Forter

Burrow

Kabeer Chopra

Co-Founder and CTO

ChicMe (Geeko Tech fashion brand) achieves 50%+ reduction in fraud declines and 5% higher payment success with Forter

ChicMe

Li Feng

Chief Technology Officer

Coinmama achieves greater credibility and expanded crypto offerings with Forter

Coinmama

Martin Koelbaek

Vice President of Payments

Deckers Brands achieves 98% approval rate and real-time automated fraud prevention with Forter

Deckers Brands

Jesse Carstens

Global Director, eComm Operations

delivery.com achieves 99.5% approval rate with Forter's real-time fraud prevention

delivery.com

Alexandra Blickley

Vice President of Marketing

EatStreet achieves fast, friction-free order approvals and a 94% drop in chargebacks with Forter

EatStreet

Ian Lavey

Director of Operations

Eddie Bauer increases approvals and builds trust with Forter’s automated decisioning

Eddie Bauer

Steve Nicholas

Senior Director of Digital Commerce

Fiverr achieves 50% decline-rate improvement and zero fraud chargebacks with Forter

Fiverr

Kate Kagan

Senior Fraud Analyst

Fraser Hart achieves a 19% increase in approval rate (98.9% overall) with Forter

Fraser Hart

Gail Banim

Director, e-Commerce & Digital Marketing

Hello Molly eliminates manual reviews and achieves 99.7% approvals with Forter

Hello Molly

Ena Eaton

Operations Manager

James Allen achieves frictionless checkout and higher approvals with Forter

James Allen

Eileen Thomas

Operations, Logistics and Risk Management

Jomashop achieves 2-hour fulfillment and 35% international growth with Forter

Jomashop

Osher Karnowsky

General Manager

Kiwi.com achieves frictionless scaling, a 97% approval rate and 40% fewer chargebacks with Forter

Kiwi.com

Juraj Strieženec

Chief Financial Officer

L'Occitane achieves 99% approval rates and near-zero chargebacks with Forter

L'Occitane

Lethal Performance achieves 98.8% approval rate, 205% growth and zero fraud chargebacks with Forter

Lethal Performance

Jonas Cooper

CTO

Living Spaces increases revenue and eliminates manual reviews with Forter

Living Spaces

Pete Franco

President

Magnius achieves up to 90% reduction in false declines and chargebacks with Forter

Magnius

Lennart Koopmans

Chief Executive Officer

Manolo Blahnik achieves a 99% approval rate and smoother online checkout with Forter

Manolo Blahnik

Kristina Blahnik

Chief Executive Officer

Mattress Firm achieves 94% chargeback reduction with Forter

Mattress Firm

Chris Brown

VP, Customer Care & Sales Support

Mobvoi achieves 15% revenue boost with Forter's automated fraud prevention

Mobvoi

Michael Wang

Head of Online Sales

Nutrisystem achieves major chargeback reduction and frictionless approvals with Forter

Nutrisystem

Nitin Chaudhary

Global CTO

Other World Computing achieves a 4–6% lift in sales and faster fulfillment with Forter

Other World Computing

Lawrence O’Connor

CEO

How PacSun Solved Rewards Abuse with Forter

PacSun

Shirley Gao

Chief Information Officer

Priceline achieves 55% fewer declined transactions and 52% fewer fraud chargebacks with Forter

Priceline

Eric Lorenz

Vice President of Finance and Operations

Qeeq achieves dramatically reduced chargeback and decline rates with Forter

Qeeq

Larry Luo

Chief Executive Officer

Rainbow (fashion retailer) achieves 100% automated fraud decisions and a 99.3% approval rate with Forter

Rainbow

Michael Hoffman

Director of E-Commerce and Customer Service

Reebok achieves higher approvals, increased ROI, and reduced chargebacks with Forter

Reebok

Neil Gole

Sr. Director of Platforms and Operations

Finding his way home eventually led ShopBack’s Head of Risk to reinvent the fraud fighting experience

ShopBack

Raymond Huynh

Head of Risk

SmartBuyGlasses.com achieves increased approvals and reduced chargebacks with Forter's automated fraud prevention

SmartBuyGlasses

Doron Kalinko

Chief Executive Officer and Co-founder

TGI Fridays achieves 90% chargeback reduction and instant transaction decisioning with Forter

TGI Fridays

James Washington

Director of Product Management - Digital

Via achieves 14% more ride approvals and 66% fewer chargebacks with Forter

Via

Drew Marconi

VP of Marketplace Ops

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