Case Study: Other World Computing achieves a 4–6% lift in sales and faster fulfillment with Forter

Forter lifts sales by 4-6% for leading electronics online retailer

Other World Computing, a leading online electronics retailer, faced rising fraud risk on high‑value merchandise that forced extensive manual order reviews, multi‑day fulfillment delays and canceled orders that hurt customer experience and sales. To solve this, Other World Computing turned to Forter and its real‑time, fully automated fraud prevention system with a chargeback guarantee.

Forter’s solution automated instant approve/decline decisions and removed manual reviews, delivering ~99% approval rates and actionable business insights. The result for Other World Computing: 76% reduction in false positives, a 4–6% lift in sales, 0% chargeback loss, fulfillment sped from roughly 3 days to 1 hour, and higher customer satisfaction as resources were reallocated from fraud fighting to growth.

Other World Computing

Lawrence O’Connor

CEO