Case Study: Lethal Performance achieves 98.8% approval rate, 205% growth and zero fraud chargebacks with Forter

Lethal Performance - Customer Case Study

Lethal Performance, a leading retailer of late‑model Mustang performance parts, struggled with over‑zealous fraud rules that forced “risky” orders into manual review — delaying checkout by up to 24 hours, confusing customers, and causing false declines for legitimate cases like garage deliveries, bulk orders and overseas military buyers. Seeking a customer‑centric, low‑friction approach, Lethal Performance turned to Forter and its fully automated, real‑time fraud prevention service.

Forter replaced rules and manual reviews with a dynamic, automated decisioning system and a fraud chargeback guarantee, delivering instant approvals, smoother checkout and faster fulfillment. The results: approvals rose 4% to a 98.8% approval rate, Lethal Performance supported 205% business growth while eliminating manual reviews, and fraud chargeback cost was effectively removed under Forter’s guarantee (chargebacks averaging just 0.04%), all after more than 18 months on Forter’s solution.

Lethal Performance

Jonas Cooper

CTO