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ADDA
Venkat Kandaswamy
Co-Founder & CTO
Exotel
Exotel is one of India's largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilise features like IVR, Call Recordings to sound professional and serve their customers better. They believe that they're at the forefront of something big. Cloud telephony is poised to change the way businesses function.
Case Studies
Showing 48 Exotel Customer Success Stories
How Agrostar built their entire business on Exotel phone calls
Agrostar
Saneeth
Analyst
Amnesty uses Exotel to Garner Support for its Campaigns
Amnesty International India
Sriram
Spokesperson
How Exotel’s Parallel Ringing feature helps ANAROCK respond to clients in 30 seconds or lesser
ANAROCK
Rahul Yadav
VP Product
Autowale has a Central Call Center Across Locations with Exotel
Autowale
Mukesh Chandra Jha
Co-Founder & CEO
Exotel empowers jobseekers to find jobs via Babajob
Babajob
Shashi Singh
Head of Engineering
How Bawa Group of Hotels improved call handling and increased revenues by 30%
Bawa Group of Hotels
Harmit Kaur
Revenue Optimization Consultant
Belita uses Exotel to improve customer experience
Belita
Deep Singh
Business Head
Box8 uses Exotel to interact with their customers
Box8
Tarun Sharma
Head of Operations
Exotel helps Breathing Room enhance their customer experience
Breathing Room
Kaushal Sanghvi
Founder
Exotel Helps Dost Education to see 90% Reduction in Manual Efforts
Dost Education
Sindhuja Jeyabal
Co-Founder/CTO
dotCORD Uses Exotel to Manage a Professional Virtual Office
dotCord
Sandeep Hedge
Co-Founder
How Exotel helps Ekart connect their delivery agents and customers while maintaining privacy and offering superior communication
Ekart
Satish Chugh
Senior Manager- Last Mile Design
Using Exotel’s call center to build better travel experiences for women
F5 Escapes
Malini
Chief Executive Officer
How Fabelio improved their first-time delivery rates and reduced manual errors with a simple automated IVR call
Fabelio
Shirish Subramanian
Head- Sourcing & Operations
Haptik Sees 40% Customer Retention with Exotel
Haptik
Apurv Jain
Product Manager
Exotel Helps Indus Action Reach Parents from the Economically Weaker Sections of Society
Indus Action
Ankit
Communications & Design Lead
Exotel Empowered #SteelFlyoverBeda Garner the Support of Over 100,000 Citizens in Less Than 3 Days
Jhaatka.org
Premita Singha
Sr. Mobile Strategist
Just Books Uses Exotel Toll Free Number and Internal Support Phone Numbers
JustBooks
Subhash Bhushan
Co-Founder
Kickstart Jobs Uses Exotel to Streamline the Process in Connecting Employers to Job Seekers
Kickstart Jobs
Samriddhi
Co-Founder
Ladybird Web Solutions Uses Exotel to Manage Phone Calls
Ladybird Web Solutions
Bhanu Slathia
Director
Expansion was a breeze with Exotel
Logisure
Anirudh Batwara
Chief Technical Officer
MangoMist uses Exotel to ensure they don’t miss even a single customer call
MangoMist
Rishi Venugopal
Managing Director
Nearbuy (formerly Groupon) has a Virtual Call Center with Exotel
Nearbuy
Bharath Devanathan
Chief Operating Officer
Neat Meats Built with Exotel
Neat Meats
Mihir Tiwari
Founder
Exotel helps Numberz with customer acquisition
Numberz
Aditya Tulsian
Numberz
Running their day-to-day business via phone calls
Ola Cabs
Prateek Jain
Former Associate Director, Driver Experience
Paperman Uses Exotel to Aid Trash Funding
Paperman
Mathew Jose
Founder
Exotel helps PepperTap protect customer privacy
PepperTap
Milind Sharma
Co-Founder
How Playtag used Exotel’s missed calls and reduced cost by INR 15 million
Playtag
Sharon Misra
Managing Director
Exotel enhances Practo’s customer experience with call integrations
Practo
Shashank N D
Co-Founder & CEO
Printvenue uses Exotel for inbound & outbound calls, optimized its human resources on call center
Printvenue
Saurabh Kochhar
Co-Founder & Managing Director
Exotel helps Quikr connect buyers and sellers with increased efficiency
Quikr
Praveen Chandran
Product Head, Quikr Services
Click-to-call support for the customers on the web
RedBus
Kumar Vinod
Sr. Manager, Operations
Save Indian Farmers uses Exotel to Reach Out to the Farmers
Save Indian Farmers
Hemant Joshi
Secretary
How Scripbox uses Exotel to communicate with their customers every day
Scripbox
Sanjiv Singhal
Chief Operating Officer
Exotel Helped Squadrun Maintain User Privacy and Increase User Engagement
SquadRun
Vikas Gulati
Chief Technology Officer
Sulekha Uses User Virtual Number (UVN) to Improve Customer Experience & to Safeguard Customer Privacy
Sulekha
Satya Prabhakar
CEO & Founder
Startup Village Collective partners with Exotel to help students & to give them a smooth experience
SV.CO
Swiggy streamlined its operations with Exotel here’s how
Swiggy
Rajkishan
Operations & Strategy
Taaqademy Uses Exotel’s Services to Schedule Classes
Taaqademy
Rajeev Rajagopal
Co-Founder & Drummer
Toit - Customer Case Study
Toit
Sibi
Director
UMS Tech Labs has found power in integrating Google Apps & Cloud Telephony
UMS Tech Labs
Shashank Todwal
Young Entrepreneur
Urban Ladder uses Exotel to improve the customer experience
Urban Ladder
Nandini Vishwanath
Director of Customer Care
Exotel Powering Vedantu’s Mission of Making Learning Personalized
Vedantu
Suresh Lakshmanan
Chief Technology Officer
How Exotel streamlined Yousee’s communication system
YouSee
Gunaranjan P
Founder
How Zivame uses Exotel for COD verification via missed calls and SMS
Zivame
Richa Kar
Co-Founder & CEO
Zostel Uses Exotel’s IVR System to Bring All the Zostels Under 1 Roof
Zostel
Kshitiz Bansal
Reservation & Customer Experience Manager
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