Exotel B2B Case Studies & Customer Successes

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Exotel is one of India's largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilise features like IVR, Call Recordings to sound professional and serve their customers better. They believe that they're at the forefront of something big. Cloud telephony is poised to change the way businesses function.

Case Studies

Showing 48 Exotel Customer Success Stories

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ADDA achieves streamlined resident communication and simplified society management with Exotel SMS

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Agrostar builds a phone-first business and reaches 13 lakh farmers with Exotel

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Amnesty International India achieves mobilisation of over 3 million supporters with Exotel

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ANAROCK achieves sub-30-second client response with Exotel's Parallel Ringing

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Autowale achieves centralized 24x7 call operations and seamless Bangalore-to-Pune routing with Exotel

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Babajob achieves scalable, automated missed-call job matching with Exotel

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Bawa Group of Hotels achieves 30% revenue increase and improved call handling with Exotel

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Belita achieves improved customer experience and streamlined call handling with Exotel

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Box8 prevents missed customer calls and recovers ~10% of daily sales with Exotel

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Breathing Room achieves seamless, no-missed-call customer support with Exotel

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Dost Education achieves 90% reduction in manual efforts with Exotel

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dotCORD achieves a professional virtual office and seamless inbound call management with Exotel

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Ekart achieves secure, efficient last‑mile delivery communication with Exotel

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F5 Escapes achieves always-on customer availability and fewer missed bookings with Exotel's call center

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Fabelio (Indonesian furniture e‑retailer) achieves higher first‑time delivery rates and reduced manual errors with Exotel

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Haptik achieves 40% customer retention with Exotel

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Indus Action achieves scalable, cost-effective outreach to Economically Weaker Section parents with Exotel

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Jhatkaa.org mobilizes 100,000+ supporters in 3 days with Exotel's missed-call platform

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Just Books achieves 24/7 nationwide customer support and faster issue resolution with Exotel Toll-Free and virtual numbers

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Kickstart Jobs streamlines hiring and candidate verification with Exotel

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Ladybird Web Solutions achieves a 30% revenue boost by eliminating missed calls with Exotel

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Logisure achieves rapid, cost-efficient multi-city expansion with Exotel's virtual call center

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MangoMist achieves fewer missed customer calls and more bookings with Exotel

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Nearbuy achieves 10x faster customer & merchant engagement with Exotel

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Neat Meats achieves streamlined, reliable customer call handling with Exotel

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Numberz (cash-flow management company) achieves streamlined customer acquisition and agent training with Exotel

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Ola Cabs achieves secure, scalable driver-rider communication with Exotel

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Paperman achieves streamlined call management and boosts Trash Funding for NGOs with Exotel

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PepperTap achieves customer privacy protection and rapid 2-hour delivery at scale with Exotel

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Playtag achieves ₹15 million cost savings with Exotel's missed-call solution

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Practo achieves unified customer communications and enhanced customer experience with Exotel

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Printvenue scales support and minimizes hiring with Exotel

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Quikr achieves 3X efficiency in connecting buyers and sellers with Exotel

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redBus boosts customer experience, increases conversions and saves Rs.3M annually with Exotel

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Save Indian Farmers achieves direct outreach to farmers and saves 16 families with Exotel

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Scripbox achieves unified, scalable customer support and improved call tracking with Exotel

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SquadRun protects player privacy and boosts user engagement with Exotel

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Sulekha achieves improved customer experience and safeguards privacy with Exotel's User Virtual Number (UVN)

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Startup Village Collective (SV.CO) achieves reliable student communication and scalable admissions outreach with Exotel

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Swiggy achieves streamlined operations and secure communications with Exotel

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Taaqademy achieves streamlined class scheduling and 3x growth with Exotel

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Toit achieves streamlined reservations and automated operations with Exotel

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UMS Tech Labs achieves 40% revenue growth and 80% customer growth with Exotel

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Urban Ladder achieves improved customer experience and uninterrupted support with Exotel

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Vedantu achieves uninterrupted, private live learning with Exotel

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YouSee cuts patient complaint calls by 50% and streamlines helpline operations with Exotel

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Zivame achieves COD verification and reduced cancellations with Exotel

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Zostel achieves unified call routing and consistent customer experience with Exotel's IVR

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