Case Study: Save Indian Farmers achieves direct outreach to farmers and saves 16 families with Exotel

Save Indian Farmers uses Exotel to Reach Out to the Farmers

Save Indian Farmers, a US‑based non-profit focused on preventing farmer suicides and supporting affected families, faced a communication challenge: many farmers in rural India have poor or limited internet access, making online outreach ineffective. To bridge this gap they turned to Exotel and its calling services to create a simpler, phone‑based way for farmers to reach them.

Exotel provided a virtual number and voice‑message calling system that lets farmers call in local languages and leave messages; Save Indian Farmers volunteers then call back to help with government, university and NGO queries. Running a pilot in Maharashtra using Exotel’s service, the team says the program has helped save at least 16 drought‑hit families and they plan to expand the approach across India.

Save Indian Farmers

Hemant Joshi

Secretary