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B2B Case Studies Featuring AAA as the Customer
Explore case studies featuring AAA as the customer — learn how vendors and partners helped AAA solve real business challenges.
Case Studies
Showing 50 Success Stories about Software and Services used by AAA
AAA - Customer Case Study
AAA - Customer Case Study
AAA reduces risk and streamlines spend management with Coupa Software
AAA
Kathy Stone
Sr. Manager, Strategic Sourcing
AAA - Customer Case Study
AAA - Customer Case Study
AAA doubles email click-through rates with LiveClicker
AAA cuts wait times and costs with SmartAction
AAA National achieves 40%+ reach and 100%+ engagement growth with Khoros
AAA
Mary Devine
Director of Brand Services
AAA Western and Central New York achieves rapid, secure work‑from‑home for 200+ employees with Navisite's Managed VDI
AAA
Peter Balisteri
VP of Information Technology
AAA - Customer Case Study
AAA - Customer Case Study
AAA Oregon/Idaho achieves 96% on-time maintenance compliance with Fleetio
AAA
Ian Lomax
Fleet Maintenance Supervisor
American Automobile Association (AAA) achieves a seamless, faster digital customer experience with Aha!
AAA
Anne Walsh
Customer Experience Manager
AAA - Customer Case Study
AAA Northern California, Nevada & Utah achieves 50% cost reduction and faster financial closes with Workday Adaptive Planning
AAA
Paul Gaffney
President and CEO
AAA Life achieves faster speed to market with Merkle and Customized Adobe Campaign
AAA Northeast cuts highway-call handle time and boosts member & technician safety with Calabrio
AAA
Helen Cox
Quality Assurance Manager
AAA drives better member experience with Sinch SMS messaging
AAA
Terry Chegwin
Managing Director
AAA increases membership renewals by 17% with Relay Network
AAA – The Auto Club Group achieves increased sales and improved agent performance with Medallia
AAA
Kelly Speer
Manager of Speech Analytics
AAA Minneapolis boosts travel engagement with Carousel Digital Signage
AAA
Linda Snyder
Vice President, Travel and Retail Services
AAA achieves 28% higher engagement and 10.2% faster response times with Khoros
AAA
Veronica Anjelica Duarte McCants
Social Media Manager
AAA Washington improves mobile device management with SoftwareOne and Microsoft Intune
AAA
Lori Reed
IT PMO Manager
AAA Washington achieves 12x faster time to close with DocuSign
AAA
Chris Lavin
Regional Sales Manager, Insurance Division
Creating a Personalized Experience for AAA Members
AAA
Mark Pelletier
Managing Director, eBusiness
AAA of Northern CA, NV & UT achieves flexible information architecture and seamless IT migration with Denodo Technologies' Data Virtualization Platform
AAA
Masha Bykin
Data Development Lead, AAA
AAA Northern California, Nevada & Utah achieves 20% higher average premiums with Extole referral platform
AAA
Cynthia Jow
AAA NCNU Operations
AAA New York achieves centralized security management and stronger member data protection with Check Point Software
AAA
Eugene Leslie
Network and Communications Manager
AAA Life (American Automobile Association) achieves major IT automation—2,000+ SQL and 500+ IBM i jobs automated with Fortra (HelpSystems)
AAA
Randy Wittner
Senior Systems Engineer
AAA Carolinas achieves faster claims decisions and $20,000/year savings with Fortra Webdocs
AAA
Harry Johns
Insurance IT Manager
AAA - Customer Case Study
AAA
Jeannine Yeomans
Manager, Media Relations
AAA Arizona - Customer Case Study
AAA
Mimi Hickey
Manager of Membership Operations
OneSource Virtual Helps AAA – Northern California, Nevada and Utah Manage Their Payroll Through a Fast-Track Transition, Without Missing a Beat
AAA
Scott McVittie
Director of HR Operations
AAA achieves next-generation customer service with Altivon
AAA Insurance Exchange achieves 60%+ auto-certification and automated reconciliations with BlackLine
AAA
Jennifer Mash
Business Systems Analyst
Driving Membership and Raising Awareness for AAA of Southern New England Programs
‘Revving Up’ Media for Ford/AAA Student Auto Skills
American Automobile Association (AAA) reduces data prep from three days to two minutes and boosts roadside service with Alteryx
AAA
Maggie Williams
Database Administrator, AAA
AAA - Customer Case Study
AAA - Customer Case Study
AAA - Customer Case Study
AAA - Customer Case Study
AAA increases customer engagement and doubles click-through rates with RealTime Email
AAA Western & Central New York achieves 99.9% uptime and streamlined IT operations with Navisite managed cloud hosting
AAA
Frank D’Arrigo
Director of Technology & Support
AAA (American Automobile Association) achieves 90%+ automated, scalable and accurate member data management with Redpoint Global Inc.
AAA
Daniel Mathieux
Member Insights and E-Business
AAA of Washington cuts contract cycle time by 85% with DocuSign
AAA
Chris Lavin
Regional Sales Manager, Insurance Division
AAA - Customer Case Study
AAA - Customer Case Study
AAA - Customer Case Study
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