Custom-built Platform Helps Vendors Provide A+ Roadside Assistance In The U.s. And Canada
B2B Case Studies Featuring AAA as the Customer
Explore case studies featuring AAA as the customer — learn how vendors and partners helped AAA solve real business challenges.
Case Studies
Showing 50 Success Stories about Software and Services used by AAA
AAA - Customer Case Study
AAA - Customer Case Study
Coupa drives down risk for AAA Insurance with better spend management practices
AAA
Kathy Stone
Sr. Manager, Strategic Sourcing
AAA - Customer Case Study
AAA - Customer Case Study
AAA Increases Customer Engagement, Doubles Click-Through Rates
How AAA & CAA Clubs Eliminated Customer Wait Times & Reduced Costs with Innovative SelfService
How AAA National boosted engagement and awareness with Khoros
AAA
Mary Devine
Director of Brand Services
AAA WCNY Enables Hundreds of Employees to Work from Home During Coronavirus Pandemic with the Help of Navisite
AAA
Peter Balisteri
VP of Information Technology
AAA - Customer Case Study
AAA - Customer Case Study
Iconic motor club and roadside assistance provider achieves near-perfect on-time maintenance compliance thanks to Fleetio
AAA
Ian Lomax
Fleet Maintenance Supervisor
How we transformed our customer experience with Aha!
AAA
Anne Walsh
Customer Experience Manager
AAA - Customer Case Study
AAA Northern California, Nevada & Utah sees the whole picture
AAA
Paul Gaffney
President and CEO
AAA Life Increases Speed to Market with Customized Adobe Campaign
AAA Northeast Shrinks Highway Call Average Handle Time by 53 Seconds
AAA
Helen Cox
Quality Assurance Manager
AAA drives meaningful member experience change through mobile messaging
AAA
Terry Chegwin
Managing Director
AAA - Customer Case Study
Utilizing conversation intelligence to increase sales, improve agent performance, and optimize quality management
AAA
Kelly Speer
Manager of Speech Analytics
AAA - Customer Case Study
AAA
Linda Snyder
Vice President, Travel and Retail Services
AAA Standardizes Customer Experience Across Its Distributed Business
AAA
Veronica Anjelica Duarte McCants
Social Media Manager
AAA Washington upgraded mobile device management with Microsoft Intune
AAA
Lori Reed
IT PMO Manager
AAA Washington Drives Higher Sales, 12x Faster Time to Close with Docusign
AAA
Chris Lavin
Regional Sales Manager, Insurance Division
Creating a Personalized Experience for AAA Members
AAA
Mark Pelletier
Managing Director, eBusiness
AAA Uses Virtualized Data to Implement New Organizational Structure and Deliver Flexible Information Architecture
AAA
Masha Bykin
Data Development Lead, AAA
AAA Northern California, Nevada & Utah Division Drives Higher Premiums with Referrals
AAA
Cynthia Jow
AAA NCNU Operations
AAA New York - Customer Case Study
AAA
Eugene Leslie
Network and Communications Manager
AAA Life Leverages Fortra Solutions for IT Efficiency
AAA
Randy Wittner
Senior Systems Engineer
Fortra Software Gives AAA Carolinas a Life
AAA
Harry Johns
Insurance IT Manager
AAA - Customer Case Study
AAA
Jeannine Yeomans
Manager, Media Relations
AAA Arizona - Customer Case Study
AAA
Mimi Hickey
Manager of Membership Operations
OneSource Virtual Helps AAA – Northern California, Nevada and Utah Manage Their Payroll Through a Fast-Track Transition, Without Missing a Beat
AAA
Scott McVittie
Director of HR Operations
AAA - Customer Case Study
Driving Efficiency and Achieving Better than 60% Auto-Certification
AAA
Jennifer Mash
Business Systems Analyst
Driving Membership and Raising Awareness for AAA of Southern New England Programs
‘Revving Up’ Media for Ford/AAA Student Auto Skills
AAA National Helps Independent Clubs + Emergency Road Service Provide Better Service with Alteryx
AAA
Maggie Williams
Database Administrator, AAA
AAA - Customer Case Study
AAA - Customer Case Study
AAA - Customer Case Study
AAA - Customer Case Study
AAA increases customer engagement, doubles click-through rates
Growing With Always-On Managed Cloud Hosting
AAA
Frank D’Arrigo
Director of Technology & Support
RedPoint Global provides a rock-solid foundation of accurate, timely data to help AAA deepen its personal relationships with 55 million members
AAA
Daniel Mathieux
Member Insights and E-Business
AAA of Washington reduces contract cycle time by 85% with DocuSign
AAA
Chris Lavin
Regional Sales Manager, Insurance Division
AAA - Customer Case Study
AAA - Customer Case Study
AAA - Customer Case Study
No matching case studies
