Case Study: AAA Washington improves mobile device management with SoftwareOne and Microsoft Intune

AAA Washington upgraded mobile device management with Microsoft Intune

AAA Washington needed a faster, more secure way to manage a growing mix of Android and iOS mobile devices for roadside technicians, call center staff, and other remote workers. With an aging mobile device management system due for renewal and a tight COVID-19-driven timeline, the customer turned to SoftwareONE for help transitioning to Microsoft Intune.

SoftwareONE implemented Microsoft Intune to centralize mobile device and application management for nearly 600 users with minimal disruption. The new cloud-based solution improved security, reduced management overhead, added better support for BYOD and remote work, and helped AAA Washington avoid a $58K renewal fee while strengthening service delivery and operational insight.

AAA

Lori Reed

IT PMO Manager