Case Study: AAA Oregon/Idaho achieves 96% on-time maintenance compliance with Fleetio

Iconic motor club and roadside assistance provider achieves near-perfect on-time maintenance compliance thanks to Fleetio

AAA Oregon/Idaho, the regional arm of the long-standing roadside assistance provider, struggled with paper-based inspections and limited fleet visibility across 60 vehicles and 90 team members. Managers lacked real‑time status updates, leading to communication delays, downtime and a need to eliminate manual processes while improving on‑time service compliance.

By adopting Fleetio’s mobile inspections, real‑time notifications, geofencing, tablet work orders and integrated inventory tracking, AAA centralized maintenance workflow and communication. The result: inspection failure rates under 0.25%, on‑time maintenance compliance of 96%, faster repairs, reduced downtime and better oversight via customizable dashboards.

AAA

Ian Lomax

Fleet Maintenance Supervisor