Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.
Showing 54 Capacity Customer Success Stories
AAA
AAA Arizona
Chuck Giglio
Manager for Member Services & Fulfillment
American Automobile Association
AmeriSave Mortgage
Michael Brenning
President of Wholesale Lending
AmeriSave Mortgage
Michael Brenning
President of Wholesale Lending
AnnieMac Home Mortgage
Craig Ungaro
Chief Operating Officer
Brightree
Jennifer Leon
Vice President
Choice Hotels
Jason Coats
Sr. Director of Customer Care Strategy
Community Health Choice
Lou Marianacci
CEO and President
Create a Loop
Chris Sims
Cofounder, Board Member, and Instructor
Culligan
Iqbal Brainch
VP of Marketing
Deutsche Post DHL
DSW Designer Shoe Warehouse
Electrolux
EXL
Festival of Nations
Krissy Durant
Director of Communications
Fidelity Communications
John Walburn
Vice President Of Customer Care
Global CPaaS Company
Group O
Paul Flemr
Executive Director of Operations
High Power Technical Services
John Wells
IT Infrastructure Manager
Iredell Statesville School District
Kelly Marcy
Executive Director of Student Support
J&B Medical Supply
Stephen Shaya
Chief Executive Officer
Large North American Provider
Largest Global Hospitality and Entertainment Company
LeaderOne Financial
Jeremy Grafke
L.O.I.S. CoPilot
LeaderOne Financial
Jeremy Grafke
L.O.I.S. CoPilot
Legal & General America
Kris Wong
Assistant Vice President Admin Services
Major Home Insurance & Warranty Provider
Maryville University
Mark Lombardi
President
Multinational Mobile Telecommunications Company
Newell Brands
Next Move Healthcare
Michael Dijak
Director of Allied Recruiting
PacSun
Doug Pearce
Sr. Manager of Ecommerce and Customer Service
Penske
PepsiCo
Prepare.ai
Cindy Teasdale
Executive Director
PRMG
Lara Rausch
Vice President of Products and Training
PRMG
Lara Rausch
Vice President of Products and Training
Purchasing Power
Tiffany Anderson
Director, CX Process/Initiatives
Royal Caribbean
Cristy Mestre Quintero
Director of Operations
ScS
Security Service Federal Credit Union
Mark Jimenez
Assistant Vice President for Network Engineering & Support
Selectron Technologies
Mike Hannegan
VP of Technical Services
Smartz Solutions
James Guthrie
Group MD
TechStyle Fashion Group
Mike Gamez
GMS Member Solutions Manager
The Mortgage Collaborative
Tom Galucci
SVP of Business Development
Top Office Supply Retailer
Total Access Urgent Care
Sarah Minkler
Senior Operations Analyst
US National Domestic Airline
USA Mortgage
Douglas Schukar
President and CEO
V.I.P. Mortgage
Dana Haselip
Sales Support Manager
Verascape
Mike Browning
Vice President
West Community Credit Union
Jason Peach
President and CEO
YMCA of Greater Dayton
Melissa Holland
Senior Membership Director
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