Case Study: Create a Loop expands access to coding education with Capacity

Create a Loop - Customer Case Study

Create a Loop is a nonprofit that teaches underserved students computer programming and related digital skills, with a mission to help break the cycle of generational poverty. As the organization grew, its small team struggled to keep up with repetitive questions about courses, enrollment, sponsorships, and logistics while also focusing on curriculum development and school partnerships.

Capacity helped Create a Loop by providing an automated answer platform that could handle FAQs and routine inquiries for students, parents, and the community. With Capacity in place, the team could save time, respond more consistently, and concentrate on bigger priorities like expanding partnerships and preparing more students for future careers in technology.

Create a Loop

Chris Sims

Cofounder, Board Member, and Instructor