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Visit WebsiteAccolade Improves Member Messaging Experience After Migrating Messaging To Sendbird
Accolade
Hiren Bhavsar
Director
Sendbird
Sendbird is the leading user engagement platform trusted by modern digital apps like Reddit, Delivery Hero, Dream 11, Carousell, Teladoc, and Hinge. They allow any app or Website to quickly and easily embed rich real-time chat, voice, and video experiences into their app to build connections with users and between users. This could be connecting drivers and consumers in a timely fashion to reduce cancellations for a delivery app, helping buyers get their questions answered from sellers to increase transactions in a digital marketplace, or increasing engagement between users in an online community. The platform has over 150M MAUs from over 50 countries operating in industries ranging from marketplaces, ride sharing and online communities to gaming, live video streaming and healthcare.
Case Studies
Showing 52 Sendbird Customer Success Stories
AICON - Customer Case Study
AICON
Sunghwan Jeon
Chief Operating Officer
AllAthlete democratizes athletic recruiting with Sendbird
AllAthlete
Greg Auerbach
Founder
Carousell - Customer Case Study
Carousell
Carousell boasts highest engagement rate and increases transactions with chat
Carousell
Carousell Boasts Highest Engagement Rate And Increases Transaction Velocity With Buyer-to-seller Chat
Carousell
Curatech Safely Connects Patients and Doctors with Sendbird
Curatech
Ricardo Carvallo
CEO and Founder
Building A Trustworthy Brand Through Secure Messaging For Dangler
Dangler
Harry Hughes
Chief Operating Officer
Double Good saves 2+ months on product roadmap with Sendbird
Double Good
Anton German
Chief Technology Officer
Dream11 - Customer Case Study
Dream11
Eden - Customer Case Study
Eden
Kyle Wilkinson
Chief Technology Officer
How GigPro enhanced communication and privacy with Sendbird's online messaging platform
Gigpro
Glovo decreases support contact rates and improves user experience worldwide with Sendbird
Glovo
Ruchit Solanki
Director of Product Management
GO-JEK - Customer Case Study
GO-JEK
GoGoVan - Customer Case Study
GoGoVan
Grupp Organization implements Sendbird Chat into Entole in 180 hours
Grupp Organization
Christian Grupp
Chief Operating Officer
gther transforms event registration with Sendbird AI chatbot
gther
Nick Rosier
Managing Director
How Happyfresh Uses Sendbird To Deliver The Best Quality Groceries
HappyFresh
Norman Lubis
Product Manager
Hinge helps daters find love through chat and calls with Sendbird
Hinge
Ben Celibicic
Chief Technology Officer
Building Relationships In A Socially Distanced World With Hinge
Hinge
Jason Pearson
Android Developer
Hostelworld brings travelers together worldwide with Sendbird
Hostelworld
Jelena Vukadinovic
Head of Mobile Product and Growth
KAVECON revolutionizes virtual concert engagement with Sendbird
KAVECON
Jesang Park
Chief Executive Officer
Halving patient response time with AI healthcare chatbots
Large Healthcare Company
Leading Brazilian fintech company drives higher engagement and transaction value with messaging solution
Leading Brazilian Fintech Company
Leading fintech company achieves 10% payment growth with in-app notifications
Leading Fintech Company
Maya enhances experience with in-app messaging solutions
Maya
Rose Tendencia
Head of Business Operations
Miso boosts home service reliability and customer satisfaction with a streamlined omnichannel messaging experience
Miso
Heuicheon Yang
Head of Product
MonPay provides a social payment experience through Sendbird
MonPay
Luvsantseren Baranzad
Software Product Specialist
Bridging The Communication Gap With Integrated Messaging For KeepTruckin
Motive
Jason Pesek
Senior Product Manager
Nexon - Customer Case Study
Nexon
Paytm creates a social payment experience with Sendbird
Paytm
Abhishek Madan
Head of Product
Perdoceo Ed improves response time between staff and students with Sendbird
Perdoceo Ed
Imaan Sareshwala
Product Manager
How PicPay is turning payments into conversations for 58 million users
PicPay
Porter improves open rates and saves significant SMS costs migrating to Sendbird Notifications
Porter
Apurva Shetty
Product Manager
PUBG New State - Customer Case Study
PUBG New State
How Ralali connects its B2B marketplace with Sendbird’s chat API
Ralali.com
Irwan Suryady
Chief Technology Officer
Deepening Connections And Tightening Communities For Reddit
Jason Lee
Lead Product Manager
Redfin - Customer Case Study
Redfin
Sebastian Lozano
Sr. Product Manager
How Ruangguru Uses Sendbird To Connect Millions Of Students To Tutors
Ruangguru
Alvin Francis
Vice President of Engineering
SSG handles 25% of email and call inquiries with Sendbird in-app chat
SSG
Young Duck Park
Project Manager for the Platform Planning Team
StockViva Supports 4000+ User Chat Groups with Sendbird
StockViva
Kitman So
Product Growth Lead
Suggestic - Customer Case Study
Suggestic
Shai Rozen
Co-founder and CPO
TATA 1mg - Customer Case Study
TATA 1mg
Kartik Raina
Engineering Manager for CX divisions
TMON (Ticket Monster) - Customer Case Study
TMON (Ticket Monster)
How Traveloka uses Sendbird to revolutionize customer support
Traveloka
Adi Alimin
VP Platform Products
Traveloka - Customer Case Study
Traveloka
US-based drugstore chain and digital marketplace brings virtual health to the masses with Sendbird
US-Based Drugstore Chain Company
Virgin Mobile UAE dramatically increases CSAT with Sendbird
Virgin Mobile
Ozgur Gemici
Senior Manager
Virgin Mobile UAE On Track To Fully Digitize Customer Support Using Sendbird
Virgin Mobile
Ozgur Gemici
Senior Manager
Virgin Mobile UAE Keeps Customers Engaged With On-demand Mobile Support Using Sendbird Desk
Virgin Mobile
Ozgur Gemici
Senior Manager
Yad2 enhances buyer and seller experiences across Israel with Sendbird
Yad2
Shlomi Otmazgin
Chief Technology Officer
Zepeto - Customer Case Study
Zepeto
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