Case Study: AllAthlete improves athletic recruiting communication with Sendbird Chat

AllAthlete democratizes athletic recruiting with Sendbird

AllAthlete, a sports recruitment app, faced significant challenges with its initial in-app communication system built on GetStream.io. The chat was unreliable, often deleting messages and changing user display names, which hindered communication between athletes, coaches, and the platform. To address this and guide user behavior, AllAthlete turned to Sendbird to implement a more robust AI recruitment chatbot.

By rebuilding their chat with Sendbird, AllAthlete achieved a fast implementation and gained a reliable, easy-to-administer solution. The Sendbird integration allowed for smooth moderation and seamless connection to their custom-built bots, which proactively guide users and bridge the communication gap. This resulted in significantly improved user engagement and trust, allowing the developer team to focus on new features instead of troubleshooting. The reliable communication provided by Sendbird has been crucial for AllAthlete's community of over 150,000 athletes.

AllAthlete

Greg Auerbach

Founder