Case Study: Ruangguru connects millions of students to tutors with Sendbird

How Ruangguru Uses Sendbird To Connect Millions Of Students To Tutors

Ruangguru, Indonesia’s leading education startup, needed a way to connect its millions of students with qualified tutors in real time for its on-demand homework help service, RuangLesOnline. Sendbird provided the chat solution used as one of Ruangguru’s main communication channels, helping students ask questions and share homework images through the app.

With Sendbird’s messaging platform, Ruangguru enabled tutor-to-student matchmaking and live chat so students could receive help in about 3 minutes and ask unlimited questions for 30 minutes. The solution integrated efficiently into Ruangguru’s app and supported the company’s broader education offerings, improving the student experience and helping them solve problems in a medium they already use daily.

Ruangguru

Alvin Francis

Vice President of Engineering