Case Study: gther boosts event registration and attendee engagement with Sendbird delight.ai

gther transforms event registration with Sendbird AI chatbot

gther, a B2B event management platform, faced a challenge in managing high volumes of last-minute attendee inquiries, which overwhelmed event managers and risked lowering registration conversion rates. To address this, they partnered with Sendbird and used its delight.ai service to build an AI-powered event assistant that could autonomously handle common questions.

Sendbird's delight.ai platform enabled gther to quickly build and train a customized AI chatbot named GeniePT. The solution streamlined the registration process, saving event managers significant time and successfully converting visitors into registrants. The AI assistant was used for 15 events, handling hundreds of conversations and proving to be a valuable, innovative tool for the events industry.

gther

Nick Rosier

Managing Director