Case Study: Grupp Organization achieves fast, secure family office messaging with Sendbird

Grupp Organization implements Sendbird Chat into Entole in 180 hours

Grupp Organization, the team behind Entole, needed a secure, auditable messaging solution to support communication between its internal teams and high-net-worth family office clients. As the business grew, it also needed to enable client-to-client collaboration while meeting industry regulations, replacing less secure channels like email, SMS, and consumer chat apps. To meet these needs, Grupp Organization chose Sendbird Chat and Calls.

Sendbird helped Grupp Organization rapidly embed chat into Entole, including internal messaging in 60 days and customer messaging in 90 days, with the full implementation completed in about 180 hours of work. By using Sendbird, Grupp Organization said it saved roughly 6 months to a year versus building in-house, reduced maintenance and security burden, and delivered a familiar, well-received messaging experience for customers.

Grupp Organization

Christian Grupp

Chief Operating Officer