Case Study: Suggestic improves health and wellness adherence with Sendbird

Suggestic - Customer Case Study

Suggestic, a U.S.-based SaaS platform for health and wellness companies, wanted a secure, HIPAA-compliant way to support real-time communication with users while improving engagement and program adherence. As its customer base grew, it needed in-app chat and messaging that could handle sensitive health data without sacrificing scalability, privacy, or user experience.

Using Sendbird Chat and Sendbird Business Messaging, Suggestic launched real-time messaging, notifications, and an in-app message center in about a week. Sendbird’s solution helped replace less effective push notifications with richer, persistent messages, increase message read rates and end-user engagement, and improve adherence to health programs, leading to better retention and outcomes for Suggestic’s customers.

Suggestic

Shai Rozen

Co-founder and CPO