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Visit WebsiteAmerican payroll Association - Customer Case Study
American Payroll Association
Shannon Dewey
Manager, APA Solutions
InterCall
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall’s flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.
Case Studies
Showing 40 InterCall Customer Success Stories
Minimizing communication challenges through strong levels of customer support
Bon-Ton
Chris Sass
Multi-Media Production Manager
Attracts Over 2,000 Partners and Corporate Users
CA Technologies
Dave Dalton
VP Channel Marketing
VoIP phones, better reporting enhance customer service
Capario
Joe Victorino
EDI manager
Banking IT Provider Increases Productivity with Unified Communications Solution
Central Technology Services
Rick DeClerk
Manager of Network Communications
CGI Increases Sales by over 35%
CGI
Sami Boudriga
Director of IT and Consulting, Advantage Service Line
CSG Systems - Customer Case Study
CSG Systems
Disaster–protected voice system and contact center key for Jacksonville insurance firm
Cypress Insurance Group
Philip Ashby
IT manager
Global Electronics Group Transforms Company Culture with Cloud-Based Collaboration
D+M Group
John Jackson
Vice president, Global Infrastructure and Procurement
Seamlessly accessing InterCall’s reliable and secure audio conferencing and collaboration services
DataCo Solutions
Tom Koeppen
Senior Vice President of Sales and Marketing Strategies
Providing a high-touch level of service that audiences have come to expect in live events
Fifth Third Bancorp
Jim Eglseder
Vice President Investor Relations
Greater savings and control with IP communications solution
First National Bank of Hutchinson
Greg Binns
Executive VP
Multiple–Campus University Improves Collaboration with Unified Communications
Friends University
Kevin Lyerla
The University’s Technology Infrastructure Manager
Streamlines International Communications, Cuts Costs
Global Chemical Company
Creates 24/7 Virtual Environment to Reach Global Audiences with Leadership Development
Healthcare Businesswomen’s Association
Laurie Cooke
Chief Executive officer
Earnings Calls Grow Better with Operator Assisted Conferencing
Hines Horticulture
Denise Baharie
Executive Resource Manager
ICU Medical - Customer Case Study
ICU Medical
KPMG Job fair attracts 10,000 attendees
KPMG
Lisa Roiston
Associate Director
Gaining consistency across an enterprise
Kroger
Eva Padgett
Network Operations & Engineering
Connecting with hundreds of busy film executives
LA 411
Marjorie Galas
Marketing Manager
Turns to intercall to whip webcasts into Shape
Life Fitness
Jesse Strittmater
VP/CIO
Virtual Careers Platform Connects Global Talent
Manchester Business School
Alison Edmonds
Head of Global Careers Services
Electronics manufacturer finds value in West IPC MPLS & security services
Methode Electronics
Joseph Pikul
IT Lead Manager
Improves Quality and Attendee Experience on Earnings Calls
Microsemi
Cloud–based security just one benefit of UC for steel distributor
Namasco
Leo Ducharme
IT director
Pest Control Company Leverages the Cloud to Support Branch Expansions
Northwest Exterminating, Inc
Matthew Metcalfe
Director of Information Systems
Defining strides in human and environmental health
PerkinElmer
Andrew Lancaster
Senior IT manager
User Conference Grows Paid Attendance 250%
Planview
Linda Roach
VP Marketing
Cloud–based application improves contact center performance
Prommis Solutions
Shawn Daniel
Telecom and Project Manager
RAPS Expands Resources Virtually, Beyond Job Boards
Regulatory Affairs Professionals Society
Brad Pierson
Manager, Integrated Product Sales
Taking Ariba's annual user conference virtual
SAP Ariba
Tim Minahan
Chief Marketing Officer
Managed network the right call for custom home builder
Schumacher Homes
Will McCann
Senior IT Manager
Cloud Communications Replaces Aging PBX for Scotts Miracle–Gro
Scotts Miracle-Gro
MPLS network helps home builder lower its own cost of moving
Signature Homes
Nick Wold
IT Director
Making use of modern conferencing solutions, including presentation sharing, email connected meeting tools and remote training capabilities
SpaceTime Media
Lauren Lampert
Director of Digital Media
Spark Interactive Builds Online Communities on virtual engagement center
Spark Interactive
Tom Burton
Chief Executive Officer
The multi-specialty physician organization of St. Elizabeth Healthcare
St. Elizabeth Physicians
Mark Hoover
Chief Information Officer
Hosted VoIP makes scaling and managing phone system easy
The Travel Team
Joel Cristall
VP of strategic technology
Law Firm Empowers Attorneys and Reduces Costs by Using Unified Communications
Thompson Coburn LLP
Phillip Rightler
Director of Information Systems
Achieving seamless international connectivity and communication
Univision
Steve Lenz
Director of Telecommunications
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