Case Study: Hines Horticulture achieves reliable, high-quality quarterly earnings calls with InterCall Operator Assisted Conferencing

Earnings Calls Grow Better with Operator Assisted Conferencing

Hines Horticulture, one of the nation’s largest wholesale nursery providers with over 4,000 acres of operations, needed a reliable way to host its publicly traded company’s quarterly earnings calls after suffering dropped calls and poor audio that distracted from the message. Investor relations sought a conferencing solution that let executives focus on content rather than technology.

InterCall provided Operator Assisted conferencing (with an operator on the line for connections and Q&A), retained consistent dial-in numbers, and offered immediate call recording and replay. The result: a clear, disruption-free call connecting about 30 investors, media, analysts and employees, smoother Q&A support, and repeatable, reliable access for future quarters.

Hines Horticulture

Denise Baharie

Executive Resource Manager