InterCall
40 Case Studies
A InterCall Case Study
DataCo Solutions, an Illinois-based research and market analytics firm founded in 1993, serves clients across finance, insurance, healthcare, retail and other industries. As a small but growing company, DataCo relied heavily on conference calls to win and retain national clients but was repeatedly hampered by dropped calls and inconsistent service from its provider, risking client relationships and productivity.
In 2008 DataCo switched to InterCall Unified Meeting, gaining reliable, secure audio conferencing with one-click calendar integration and lower rates. The change eliminated dropped calls, increased day-to-day use of conferencing, streamlined sales and account management communications, improved ability to share presentations, and helped the firm project the presence of a company two to four times its size.
Tom Koeppen
Senior Vice President of Sales and Marketing Strategies