Zendesk Sell B2B Case Studies & Customer Successes

Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data. Your sales team deals with a lot. Between juggling massive to-do lists and managing growing customer expectations, it is no wonder sales is a high stakes game. Zendesk Sell is an easy-to-love sales tool designed to help sales teams boost productivity, make data-driven decisionsand deliver better customer experiences.

1-Stop Connections achieves 12% CSAT improvement and faster resolutions with Zendesk Sell

1-Stop Connections

Alex Wood

Head of Customer Service

63 moons serves customers with transparency and efficiency

63 Moons

Dhinakar Harinath

Head of Operations & Customer Success

A4C achieves 3x sales productivity with Zendesk Sell

A4C

Dion McIntosh

Chief Sales Officer, A4C

Advent Results achieves a 50% boost in pipeline visibility and rep productivity with Zendesk Sell

Advent

John Ericson

Sales and Marketing Coordinator

AVE Living + Zendesk User-friendly, data-driven, targeted selling

AVE Living

Emily Johnson

Senior Director of Business Development

BitPagos achieves 10x outreach and global expansion with Zendesk Sell

Bitpagos

Sofia Van Thienen

Business Development Manager, Bitpagos

Blue Raven Solar achieves unified field-to-sales data and scalable growth with Zendesk Sell

Blue Raven Solar

Tyson Peschke

Co-Founder & VP of Strategy

Blue Reef Pty. Ltd. achieves major cost savings and streamlined sales processes with Zendesk Sell

Blue Reef Pty. Ltd.

Kane Rogers

Account Manager

Brand Collective achieves 30% boost in quality sales activities with Zendesk Sell

Brand Collective

Nikos Psaltopoulos

Head of Sales and Innovation

CAMP Construction Services achieves streamlined pipeline visibility and organized customer management with Zendesk Sell

CAMP Construction Services

Cody Scott

IT Director, CAMP Construction Services

Canopy achieves streamlined open-enrollment lead management with Zendesk Sell

Canopy

Justin Fallein

Vice President of Operations, Canopy

CoinJar Productivity and savings add up with Zendesk Sell

CoinJar

Charles Goodman

Client Manager UK

Conrad Electronic's customer care the digital pioneer for techies

Conrad Electronic

Sven Wachtel

Senior Director Customer Care DACH

DigiMapps achieves 175% monthly sales growth and 4x call volume with Zendesk Sell

DigiMapps

Mark Misiak

Head of Sales

DocPlanner - Customer Case Study

DocPlanner

Mateusz Mikulski

Product Manager

Dom & Tom achieves process-driven sales and improved pipeline visibility with Zendesk Sell

Dom & Tom

Drew Papadeas

Director of Business Development, Dom & Tom

Drizly meets demand spike with Zendesk's integrated CX and TaskUs

Drizly

Brian White

Director of Drizly Customer Experience

DYME achieves a scalable, high‑CSAT cannabis customer experience with Zendesk Sell

DYME

Lawrence Lewis

Senior Director of Client Services

Enable Education achieves stronger customer relationships and a 50-hour reduction in onboarding time with Zendesk Sell

Enable Education

Ben Zimmer

CEO, Enable Education

Expensify achieves actionable, quantifiable sales insights with Zendesk Sell

Expensify

Jason Mills

Director of Sales and Success

Fútbol Emotion Messaging is a winning strategy for growth

Fútbol Emotion

Daniel Hsu

eCommerce Manager

Groupon achieves streamlined sales operations with Zendesk Sell

Groupon

Dan Summers

Head of Sales

Guerrero Howe achieves data-driven ad revenue growth and smarter lead targeting with Zendesk Sell

Guerrero Howe

Kyle Evangelista

VP of Sales

Impulsora Diesel achieves 80% pipeline growth with Zendesk Sell

Impulsora Diesel

Julio Manzano

General Manager, Impulsora Diesel

Indigov taps Zendesk for trusted data security

Indigov

Dean Macris

Chief Information Security Officer

Junkyard Golf Club achieves 300% revenue increase from support tickets with Zendesk Sell

Junkyard Golf Club

Ruth Derry

Customer Service Manager

Kontakt.io achieves an 18% increase in support capacity and a 360° customer view with Zendesk Sell

Kontakt.io

Martin Calzada

Technical Support Lead

Launchcloud achieves two-way lead sync and accelerates sales growth with Zendesk Sell

Launchcloud

Matt Doyle

Chief Executive Officer

Medical Justice achieves streamlined mobile sales and greater visibility with Zendesk Sell

Medical Justice

Ben Bailess

Technical Marketing

Mendelics integrates CX for both B2B and B2C customers

Mendelics

Elaine Regis

Service Manager

Mike Casey Jazz achieves greater efficiency and more bookings with Zendesk Sell

Mike Casey Jazz

Musician

Missouri Star Quilt Company achieves 30% higher call answer rate and 97% CSAT with Zendesk Sell

Missouri Star Quilt Company

Wendi Mills

Customer Service Manager

Mizuno USA teams with Zendesk for integrated and agile CX

Mizuno

Whitney Conner

Director of Customer Support

Mortgage Coach achieves 97% customer satisfaction and halves response time with Zendesk Sell

Mortgage Coach

Jacob Gibbs

Director of IT/QA Support Services

Museum Hack doubles year-over-year revenue with Zendesk Sell

Museum Hack

Michael Alexis

Director of Marketing

Night Lion Security uncovers actionable, quantifiable sales insights with Zendesk Sell

Night Lion Security

Vinny Troia

CEO

NOW achieves 25% pipeline growth and a record sales month with Zendesk Sell

NOW

David Nation

Head of Sales and Marketing

Object Health achieves streamlined operations and scalable growth with Zendesk Sell

Object Health

Robert Jordan

Senior Consultant, Object Health

Octego achieves 51% annual revenue growth and 44% more long-term contracts with Zendesk Sell

Octego

Nick Wood

Technology Director

OPIN Software achieves increased sales visibility and productivity with Zendesk Sell

OPIN Software

Pat Gilbert

Director of Business Development, OPIN Software

Peritus Digital achieves rapid end-to-end invoicing — 3-day billing and 50% cost savings with Zendesk Sell

Peritus Digital

Rich Hankinson

CTO Paycove

How a rapidly scaling team supports 30% more accounts per agent

Polaris

Gray Rentz

Senior Director

Sartorius achieves improved sales productivity and reliable forecasting with Zendesk Sell

Sartorius

Mark Coleman

Project Manager

SIA Scotch Whisky achieves mobile selling and rapid growth with Zendesk Sell

SIA Scotch Whisky

Carin Luna-Ostaseski

Founder, SIA Scotch Whisky

Simpleray achieves 400 leads per month (1,150% increase) with Zendesk Sell

Simpleray

David Birchmier

Vice President

Spoonflower ups efficiency and self-service with smart integrations

Spoonflower

Jennifer Spanos

Senior Manager, Business Operations and Strategy

STAjets achieves improved pipeline visibility and reduced lost leads with Zendesk Sell

STAjets

Zach Rutledge

Director of Charter Sales

Standard Beverage taps Zendesk for a sales solution to help deliver major growth

Standard Beverage

Roger Drake

Application Specialist

Stanley Black and Decker + Zendesk Unified Support

Stanley Black and Decker, Inc.

Orlando Gadea Ros

Business Innovation Director

The Window Outfitters achieves sales clarity and faster conversions with Zendesk Sell

The Window Outfitters

Shelby Stanley

International Marketing Director

TTI Wireless achieves accurate sales data and boosted productivity with Zendesk Sell

TTI

Dave Dixon

Sales Manager

How driving efficiency boosts CX

Tucows

Matt Nojonen

IS Solutions Administrator

Turner Surety & Insurance Brokerage achieves 30% more accurate sales forecasts with Zendesk Sell

Turner Surety and Insurance Brokerage

Kristen DeFilippe

Marketing Coordinator

Upfluence achieves 1,000% growth and a scalable, API-integrated CRM with Zendesk Sell

Upfluence

Kevin Creusy

CEO

Vimeo + Zendesk Building a custom solution

Vimeo

Suri Ratnatunga

Senior Director, Community + Support

VIVOTEK + Zendesk Scaling with excellence in sales and support

VIVOTEK

Evan Huang

Manager of the Global Business Operations Department

Wavy + Zendesk Unifying the customer journey across Sales and Support

Wavy

Romain Rodriguez

Head of Customer Support

Wiredcraft achieves a systemized sales process and increased revenue with Zendesk Sell

Wiredcraft

Alex Hancock

Chief Client Officer

Zeel achieves greater sales visibility and streamlined outreach with Zendesk Sell

Zeel

Kevin Fugaro

Business Development Representative

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Zendesk Sell B2B Case Studies & Customer Successes

Case Studies

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