Case Study: CAMP Construction Services achieves streamlined pipeline visibility and organized customer management with Zendesk Sell

Sell brings quick insights and powerful solutions to thriving construction company

CAMP Construction Services, a Texas-based multi-family renovation and roofing company with offices in Texas and Florida, faced diminishing pipeline visibility and inefficient processes as it scaled beyond spreadsheet-based tracking. After a lengthy and unsuccessful attempt with an on-premise system and finding construction-specific CRMs too clunky, CAMP chose Zendesk Sell for its intuitive design and sales-focused features.

Zendesk Sell was deployed across CAMP’s sales team using tasks, appointments, email tracking, the mobile app, document repository and one-click reporting, giving managers instant pipeline insight. The results include dramatically improved organization—CAMP’s CRM admin merged 3,000+ contacts in about one hour—faster document management, clearer customer lists, and better control over business operations thanks to Zendesk Sell’s reporting and mobile sales tools.

CAMP Construction Services

Cody Scott

IT Director, CAMP Construction Services