Case Study: A4C achieves 3x sales productivity with Zendesk Sell

Thriving computer software company triples productivity with Sell

A4C (App For Chauffeurs) is an LA-based software company that provides a business management platform for ground transportation companies. As their pipeline grew rapidly, A4C needed a scalable CRM to reduce manual work and stop duplicate outreach—emails and ad-hoc tracking weren’t sufficient, and Salesforce proved too complex—so they implemented Zendesk Sell to streamline their sales operations.

Zendesk Sell is now used daily for email tracking, appointments, call logging, tasks, and native dialing, delivering strong adoption within 24 hours. The result: A4C tripled sales productivity—individual reps increased calls from about 20 to ~60 per day, call notes can be entered in roughly 10 seconds, and the team sees better lead conversion and visibility thanks to Zendesk Sell’s sales productivity tools.

A4C

Dion McIntosh

Chief Sales Officer, A4C