Case Study: Enable Education achieves stronger customer relationships and a 50-hour reduction in onboarding time with Zendesk Sell

Educational technology innovator builds prosperous customer relationships with Sell

Enable Education, a Toronto-based educational content and hands-on learning platform developer, was growing beyond spreadsheets and needed a CRM that could track relationships and communications for a small number of very high-value deals. After outgrowing Smartsheet, they chose Zendesk Sell (Sell) in 2013 to gain better relationship-tracking, visibility, and integrations.

Zendesk Sell gave Enable Education a Sales Insight Dashboard, tasks, automatic email integration, a native dialer and other integrations that centralized notes, streamlined handoffs, and captured communications automatically. The result: faster, more visible pipeline management and significant time savings — onboarding a new lead-generation hire required 50 fewer hours of manager training — enabling the team to manage high-value deals more reliably.

Enable Education

Ben Zimmer

CEO, Enable Education