SmartSurvey B2B Case Studies & Customer Successes

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250,000+ customers use SmartSurvey to collect and analyse data in an instant. The software enables organisations of any size to connect with the world around them and gather the opinions of the people that matter most, to answer questions, solve problems and come up with the next game changing idea. With powerful functionality, UK data storage, full GDPR compliance, advanced security features and accreditation's, SmartSurvey are trusted partners for global brands, public sector departments, local and central government. They are agile, innovative and constantly developing new ways to collect and analyse data. Their team is friendly, approachable and professional and they are focused on delivering the tools you need to conduct effective research and are trusted by a multitude of organisations to store data securely on UK-based servers.

Case Studies

Showing 26 SmartSurvey Customer Success Stories

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Alton Towers Resort achieves happier visitors and actionable insights with SmartSurvey

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Anthony Nolan gathers secure, real-time donor feedback and strengthens fundraising with SmartSurvey

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Correct Contract Services achieves streamlined customer feedback capture and reporting with SmartSurvey

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Department for Education achieves improved data quality and security with SmartSurvey Enterprise

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Derbyshire Healthcare NHS Foundation Trust achieves a secure, easy-to-use, cost-saving survey system with SmartSurvey

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Dubai International Film Festival achieves major cost savings and real-time insights with SmartSurvey

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Dunalley Primary School achieves time and cost savings and improved parental and pupil insights with SmartSurvey

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Dundee City Council achieves consistent, reliable event feedback across multiple locations with SmartSurvey

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Education Development Trust achieves an 81% global survey completion rate and stronger employee engagement with SmartSurvey

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Espresso Service achieves streamlined service delivery and secure feedback collection with SmartSurvey

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Fundación Amigos por Siempre achieves data-driven impact measurement and uncovers new beneficiary needs with SmartSurvey

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Glover Stanbury achieves reduced costs, improved efficiency and standardisation with SmartSurvey

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Great Yarmouth and Waveney Clinical Commissioning Group achieves scalable, GDPR-compliant public engagement with SmartSurvey

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Henley Women's Regatta proves £300k+ economic impact and improves event feedback with SmartSurvey

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IKEA boosts customer satisfaction and lifts NPS to 70 with SmartSurvey SMS surveys

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INSPIRING Business Performance achieves streamlined feedback collection and faster insights with SmartSurvey

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Lymington Community Association achieves better community feedback and service improvements with SmartSurvey

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Mercedes-Benz Ireland achieves higher customer engagement and response rates with SmartSurvey

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Metropolitan Police achieves community-aligned policing priorities with SmartSurvey

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National Utilities Providing Company achieves significant time and cost savings with SmartSurvey Online Forms

NHS Solihull Clinical Commissioning Group (CCG) achieves simplified, secure data collection and safeguarding assurance with SmartSurvey

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Norfolk County Council achieves secure, efficient data collection and real-time insights with SmartSurvey

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Parkinson’s UK achieves streamlined survey management, higher response rates and data compliance with SmartSurvey

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Royal College of Obstetricians and Gynaecologists achieves GDPR-compliant HR processes and high-quality staff data with SmartSurvey

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University of Puerto Rico achieves accurate offline post-Hurricane Maria data collection with SmartSurvey

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uSwitch achieves streamlined webchat feedback collection with SmartSurvey

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