Case Study: INSPIRING Business Performance achieves streamlined feedback collection and faster insights with SmartSurvey

Enabling businesses to gather feedback and gain insight to improve business performance

Inspiring Business Performance, a consultancy that helps organisations improve business performance by gathering feedback from employees, customers and stakeholders, needed a reliable way to standardise surveys and capture consistent, actionable insight. To meet that need they adopted SmartSurvey to power their employee engagement, customer satisfaction, exit, cultural and wellbeing surveys.

SmartSurvey supplied an easy-to-use platform for building branded survey templates, distributing surveys by email or in person, managing multiple user accounts and saving standard question sets. Since switching to SmartSurvey over a year ago, Inspiring Business Performance reports faster report exports and data extraction for in-depth analysis, improved response quality and increased efficiency, with responsive support from SmartSurvey.

Inspiring Business Performance

John Telfer

INSPIRING Business Performance