Case Study: Department for Education improves data quality and security with SmartSurvey

Department for Education allocates 200 SmartSurvey accounts to improve data quality

The Department for Education faced a challenge with unmanaged and insecure data collection, as staff used various independent survey tools. This raised concerns about data quality, spending, and privacy. To address this, they turned to vendor SmartSurvey for an organization-wide platform, seeking the SmartSurvey Enterprise Edition to streamline and secure their processes.

SmartSurvey provided a centralized, ISO 27001 certified solution with 200 user licenses, advanced features, and UK-based data storage. The vendor's training and an internal approval process helped improve survey quality. As a result, the Department for Education established a robust, efficient research method, significantly enhancing the overall quality and security of the data they collect.

Department for Education