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Visit WebsiteAdvocate Aurora Health Streamlining Patient Transfers With PerfectServe
Advocate Aurora Health
PerfectServe
PerfectServe is healthcare’s most comprehensive and secure care team collaboration platform. The platform is unique in its ability to improve communication process accuracy and reliability via its proprietary Dynamic Intelligent Routing capability, which automatically identifies and provides immediate connection to the right care team member for any given clinical situation at every moment in time. More than 400,000 clinicians in forward-looking organizations across the U.S. rely on PerfectServe to help them speed time to treatment, expedite care transitions, enhance the patient experience and reduce HIPAA compliance risk.
Case Studies
Showing 56 PerfectServe Customer Success Stories
Eliminating Overhead Physician Pages Results in Higher Productivity and Happier Staff
Advocate Good Samaritan Hospital
Mancill Stewart
Communication Lead
Eliminating overhead physician pages results in higher productivity and happier staf
Advocate Health Care
Mancill Stewart
Communication Lead
Care team collaboration praised at Advocate Medical Group with implementation of PerfectServe
Advocate Medical Group
Jennifer DeBruler
Medical Director
Enhancing Clinical Communication Security with PerfectServe
Ascension
Mike Burke
HIPAA Privacy Officer
Streamlining secure communications across the continuum of care
Balboa Nephrology Medical Group
Patrick Hoz
Director of Practice Operations
Bon Secours Mercy Health - Customer Case Study
Bon Secours Mercy Health
Carilion Clinic - Customer Case Study
Carilion Clinic
How To Make Answering Service Complaints a Thing of the Past with Modern Technology
Cherry Creek Eye Physicians & Surgeons
Lea Petersen
Practice Administrator
Centralizing Provider Scheduling Across an Enterprise
Children's Hospital and Medical Center
Scott James
Emergency Physician and Medical Director
Enhancing Provider Satisfaction With Advanced Physician Scheduling Software
Clear Medical Imaging
Automating stroke response for efficiency and effectiveness
Genesys Regional Medical Center
Rebecca Banat
RN, Director, Neuroscience & Oncology Services
Bridging Communication Gaps Through Smartphone Adoption
Hennepin Healthcare
How To Break Down Silos in Communication to Enhance Nurse Mobility
Hospital for Special Surgery (HSS)
PerfectServe’s Clinical Collaboration Solution Drives System-Wide Outcomes at Hospital for Special Surgery
Hospital for Special Surgery (HSS)
Optimizing communication with physicians at San Jacinto Methodist Hospital
Houston Methodist San Jacinto Hospital
Donna Gares
Chief Executive Officer
Streamlined contacts, process transparency and HIPAA compliance— at half the cost
IPC/Senior Care of Colorado
Shelly Thomas
Director of Operations
Saving Time and Reducing Errors by Integrating Scheduling and Payroll Systems
Large Health Company
How To Enhance After-Hours Calls to Boost the Patient Experience
Leading Ear, Nose, and Throat Medical Company
Improving Call Center Workflows with PerfectServe’s Cloud-Based Solution
Leading Midwest Healthcare Company
How to Improve Medication Access Using Patient Communication
Lima Memorial Health System
Stacy Graymire
Executive Director of Nursing
How a Critical Healthcare Solution Go-Live Goes Virtual
McLaren Health Care
Norman Chapin
Chief Medical Officer
MemorialCare - Customer Case Study
MemorialCare
Tim Hortter
Critical Care Nurse
Using PerfectServe to enable secure, rapid clinical communications
MemorialCare
Scott Raymond
Executive Director Information Services
New Technology Simplifies Complex Resident Communication Workflows
Mercy Health
Randall King
CMIO and Chief of Staff
PerfectServe helps hospital manage risk and improve patient safety
Mercy Health
Randall King
CMIO and Chief of Staff
How Methodist Le Bonheur Healthcare Streamlined Patient Transfers
Methodist Le Bonheur Healthcare
How Mid-Atlantic Nephrology Associates Unified Communication
Mid-Atlantic Nephrology Associates
Tracy Guringo
Practice Manager
How To Improve On-Call Cardiac Response Times at a Multi-Campus Hospital
Multi-Campus Specialty Hospital
How To Enhance Clinical Communication Security with PerfectServe
Multi-Specialty Health System
Munroe Regional Medical Center - Customer Case Study
Munroe Regional Medical Center
Diane Coleman
Performance Improvement Manager
Better Scheduling Helps Ochsner Health Increase Physician Satisfaction by 30%
Ochsner Health
Dhruv Choudhry
Ochsner Health
Park Nicollet drops readmission rate by 32% with a text-first approach to patient outreach
Park Nicollet Methodist Hospital
Karen Loscheider
Manager Nurse Line & Central Refill Department
Piedmont Physician’s Group consolidates answering services for reduced costs and improved physician satisfaction
Piedmont Healthcare Foundation
Ryan Bowcut
Executive Director of Operations
Complex practice Premier Surgical Associates improves clinical communication with a customized solution
Premier Surgical Associates
Matt West
Chief Operating Officer
Cultivating Collaboration to Expedite Throughput
Prisma Health
Nicholas Perkins
Hospitalist and Physician Informaticist
Ridgeview Rehab Specialties department reduces no-show rate by 12.6% with automated text messages to patients
Ridgeview Medical Center
Ben Nielsen
Vice President, Ambulatory Services
How to Streamline Call Management Across State Lines
Rossi Teri MD
Pam Beers
Office Manager
How Savannah Neurology Specialists Reinvented Their Medical Answering Service Workflows
Savannah Neurology Specialists
Amy Knighton
Chief Executive Officer
Southwest Cancer Center’s answering service replacement improves physician and patient satisfaction with big cost savings
Southwest Cancer Center
Cara Bertone
Practice Manager
Spectrum Health Care Teams Benefit from Real-Time, Integrated Communication
Spectrum Health System
Julie Scholten
Project Manager for Nursing Administration
Doctors and hospital leadership recognize elevated patient safety and physician satisfaction with PerfectServe
Spectrum Health System
Matthew Denenberg
Vice President
Automating Call Schedules Allows for Faster Patient Treatment
St. Elizabeth Healthcare
Renee Loveless
Medical Staff Coordinator
Rapid team notification accelerates treatment at St. John Hospital
St. John Providence Health System
Paul Cullis
Chief of Neurology, Stroke Program Director
Addressing clinical communications security with PerfectServe
St. John Providence Health System
Mike Burke
HIPAA privacy officer
Reducing Stroke Time to Treatment with Real-Time Communication Technology
St. Rita’s Medical Center
Jolene Marshall
Stroke and Neurology Resource Clinician
Routing After-Hours Patient Requests Across Multiple Practices
Summit Medical Group
Sairy Martocci
Site Manager
Challenges with complicated physician call schedules at Summit Medical Group solved using PerfectServe
Summit Medical Group
Sairy Martocci
Site Manager
How To Convert the Medical Answering Service Into a System-Wide Clinical Asset
The Harbin Clinic
Adam Grant
Manager, Project Management Office
Saving Time With Automated and Optimized Scheduling Software
Tower Health
Brian Lahmann
Chair, Department of Emergency Medicine
Reclaiming 1,000+ Hours Per Year With Optimized Scheduling
UK HealthCare
How To Reduce Readmissions by Optimizing Appointment Scheduling
University of Tennessee Medical Center
Becky Newport
Nurse Manager
EMR Embedded Communication Improves Efficiency
University of Tennessee Medical Center
Clay Callison
Chief Medical Information Officer
Streamlined follow-up appointment scheduling aims to reduce readmissions
University of Tennessee Medical Center
Becky Newport
Nurse Manager
Communication key to success of new WellStar transfer center; five-hospital health care system partners with PerfectServe
WellStar Health System
Allison Haldeman
Transfer Coordinator
How to Reduce Missed Calls with an Effective Answering Service
Women's Health Associates
Jaylee Campos
Office Coordinator
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