Freshsales B2B Case Studies & Customer Successes

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Top-rated sales CRM for your business. Freshsales (formerly Freshworks CRM) gives you everything you need to have personalized conversations and maximize conversions. Leverage the power of AI to forecast sales, qualify leads faster, and engage with the right prospects.

Case Studies

Showing 39 Freshsales Customer Success Stories

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a&s Adria achieves 10% revenue growth by automating inbound lead management and accelerating email marketing with Freshsales

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Advertas saves 58% on CRM costs with Freshsales

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Avanse accelerates sales and support with Freshsales

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Big Shot achieves 10x productivity with Freshsales

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Blue Nile boosts sales and reduces showroom no-shows with Freshsales

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Bluekore saves 40% in costs with Freshsales

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Byond Travel achieves a 10X improvement in customer experience with Freshsales

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Cadence Health achieves 50% increase in employee productivity with Freshsales

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Chargebee achieves scalable sales growth and higher conversion rates with Freshsales CRM

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CliqStudios accelerates its sales cycle by 35% with Freshsales

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CovalentCareers achieves 100% revenue growth with Freshsales

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Curacubby achieves 33% average MRR growth and aligns sales and marketing with Freshsales

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DRIVE achieves streamlined lead management and time savings with Freshsales

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Effective Solutions improves sales performance with Freshsales

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Evans Manufacturing boosts sales activity with Freshsales

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Explara achieves 40% more high-value deal closures and improved lead visibility with Freshsales

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Facilitron achieves 10X sales visibility with Freshsales

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Finders International doubles lead targeting and triples qualification efficiency with Freshsales

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HiveXchange achieves 20% month-over-month growth with Freshsales

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HyperVerge achieves 10x sales pipeline visibility with Freshsales

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iDrive Logistics achieves unified customer communication and lower CRM costs with Freshsales

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iKhokha achieves a 60% increase in employee productivity with Freshsales

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Impact Lighting achieves 80% reduction in CRM spend with Freshsales

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iotum (cloud-based meeting solutions company) achieves streamlined sales, traceable leads and more cross-sell opportunities with Freshsales

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Kongskilde Industries digitizes sales and improves forecasting with Freshsales

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Lori Systems scales sales operations with Freshsales

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Offset Solar achieves 400% revenue growth and a 66% shorter sales cycle with Freshsales

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OmniPACS achieves 50% increase in customer satisfaction with Freshsales

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Planned Giving Marketing boosts sales outreach and productivity with Freshsales

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Precia Molen achieves 15% revenue growth with Freshsales

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Progressive Direct Insurance retains over 15% of at‑risk customers with Freshsales

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Reply.ai achieves a 25% reduction in sales cycle and 10x faster reporting with Freshsales

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Shelton Development Services achieves 100% increase in sales visibility with Freshsales

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Shortlist achieves 50% cost reduction and 30% month-over-month growth with Freshsales

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Sify Technologies achieves 60% higher customer engagement with Freshsales

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Synergy Enterprise Solutions boosts MRR by 40% with Freshsales

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TKF Telecom France brings its diverse sales ecosystem together with Freshsales

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TRIBUS (real estate technology firm) achieves improved lead qualification and faster deal closures with Freshsales CRM

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Vantage Circle achieves 30% increase in customer reach-outs with Freshsales Classic

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