Freshsales
39 Case Studies
A Freshsales Case Study
HiveXchange, a Sydney-based wholesale digital marketplace for fresh produce, needed a CRM that was easy to adopt and usable for managing both buyers and suppliers across a high-velocity sales environment. After evaluating options, HiveXchange chose Freshsales to provide a straightforward interface and end-to-end visibility into their customer journey.
Freshsales delivered email integration, lead auto-enrichment, pipeline management and reporting so HiveXchange could capture leads from multiple channels, segment seasonal buyers and sellers, and prioritize the right opportunities. Using Freshsales, the company cut sales cycles from months to days (4x faster), boosted productivity by 33%, grew its buyer/seller base dramatically, and achieved a 20% month-over-month increase in revenue.
Antonio Palanca
Chief Executive Officer & Co-founder