Case Study: Facilitron achieves 10X sales visibility with Freshsales

Facilitron increases sales visibility by 10X using Freshsales

Facilitron, a facility reservation platform based in Los Gatos, CA, struggled with fragmented sales data, poor visibility and the need for a customizable sales pipeline. To replace spreadsheets and ad-hoc tracking, Facilitron selected the Freshsales CRM from Freshsales to centralize data, track activities and tailor deal stages to its unique sales process.

Freshsales implemented a customized deal pipeline, Workflows for automation, configurable sales activities, data import/Smartforms, a mobile app and Freshdesk integration to unite sales and support. As a result, Facilitron reported an 80% productivity improvement within six months, 10X greater sales visibility and a 30% increase in sales activities, along with stronger data integrity and team collaboration thanks to Freshsales.

Facilitron

Brian Engles

Director of Partnerships