Freshsales
39 Case Studies
A Freshsales Case Study
Evans Manufacturing, a California-based maker of promotional products, was managing distributor relationships and lead nurturing through emails and spreadsheets. With customer data scattered across multiple applications and unsegmented email lists, the company lacked a single view of the customer and struggled to deliver the personalized, relationship-driven sales experience it needed.
Freshsales implemented a centralized CRM platform for Evans Manufacturing, unifying distributor and customer data and enabling segmentation, behavior tracking, and workflow automation. With Freshsales, Evans increased sales activities by 225%, boosted revenue by more than 25% in the first two months, and improved email open rates by up to 300%.
Triloki Rawat
Director Infrastructure and Applications