How Rakuten France improves shipment tracking experience with AfterShip
Rakuten
Habib-Sylvain Gourguet
Director of Customer Relationship
B2B Case Studies Featuring Rakuten as the Customer
Explore case studies featuring Rakuten as the customer — learn how vendors and partners helped Rakuten solve real business challenges.
Case Studies
Showing 27 Success Stories about Software and Services used by Rakuten
Rakuten scales global training and transforms reporting with Absorb LMS
Rakuten
Kim Plue
Director of Global Talent Management & Operations
Rakuten Group builds with LangChain and LangSmith to deliver premium products for its business clients and employees
Rakuten
Yusuke Kaji
General Manager of AI for Business
How Rakuten Rewards saves hundreds of hours triaging application security alerts monthly
Rakuten optimises image management and diffusion thanks to Scaleflex
Rakuten
Thibaut Simond
Responsable Infrastructure
Rakuten achieves a 0.9% conversion uplift and 242% increase in Club R page visits with Kameleoon
Rakuten
François Duprat
Project Manager
How Rakuten Creates Cohesive Safety Programs
Rakuten
Donna Kelly
Head of Facilities
What We Learned After Five Years of Cloud Foundry at Rakuten
Rakuten - Customer Case Study
Rakuten achieves 14x faster query performance and cloud analytics modernization with AtScale
Rakuten (PriceMinister) boosts newsletter subscriptions by 15% with Kameleoon
Rakuten
François Duprat
Project Manager
Rakuten (PriceMinister) achieves a 20% click-through rate and boosts repeat purchases with Kameleoon
Rakuten
François Duprat
Project Manager
Rakuten achieves 20% increase in repeat purchases and smarter, data-driven targeting with Tealium AudienceStream
Rakuten
Sebastiaan Rasterhoff
Performance Marketing Manager
Rakuten General Insurance achieves integrated claims management and improved customer service with Guidewire ClaimCenter
Rakuten
Osamu Sato
Claims Management Department
Rakuten speeds development and boosts collaboration with Atlassian
Rakuten
Narichika Kajihara
Head of Global Development Tools
Rakuten improves employee experience with Scoop
Rakuten
Elva Huang
Human Resource Business Partner
Rakuten achieves actionable big data insights and improved sales performance with Tableau Software
Rakuten
Chihaya Akaike
Strategy Planning Group
Rakuten achieves a 16% conversion lift and $83K+ revenue boost with Gengo human translation
Rakuten achieves rapid Exadata migration and boosted engineering database skills with Oracle (Oracle University & Oracle Consulting)
Rakuten
Jonathan Levine
Executive Officer, Vice Executive Director, Assistant CTO
Rakuten achieves uninterrupted online shopping, increased user satisfaction, and reduced operating costs with Oracle Exadata
Rakuten
Jonathan Levine
Executive Officer, Vice Executive Director, Assistant CTO
Rakuten Group Secures Sensitive Data with Virtual Desktop Infrastructure
Rakuten
Mark Uemara
VP of End User Technology
Communications Management Brings Continuity to Global E-commerce
Rakuten Marketing achieves 8,000 analyst-hours saved and real-time global insights with Domo
Rakuten
Michael Brandt
Director, BI and Analytics
Rakuten achieves faster development and company-wide collaboration with Atlassian Confluence
Rakuten
Narichika Kajihara
Head of Global Development Tools
Rakuten achieves faster development and greater collaboration with Jira Software
Rakuten
Narichika Kajihara
Head of Global Development Tools
Rakuten achieves faster, more collaborative development with Atlassian Bitbucket
Rakuten
Narichika Kajihara
Head of Global Development Tools
Rakuten achieves one-third equipment and power consumption and consolidates infrastructure with A10 Networks' AX Series
Rakuten
Yoshimasa Suzuki
Rakuten, Inc.
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