Case Study: Rakuten achieves faster M&A integration and global growth with Workday

Rakuten uses data as an asset to support global growth

Rakuten, the global conglomerate often called “Japan’s Amazon,” needed a better way to manage a complex workforce across 200 companies in 30 countries. With manual and localized HR processes making it hard to see the full employee base and manage talent globally, Rakuten turned to Workday Human Capital Management (HCM) and Workday Recruiting.

Workday helped Rakuten globalize employee and talent data, enabling skills-based talent management and faster M&A integration. As a result, Rakuten gained integrated, data-driven HR insights that improved speed to market and supported a more strategic approach to growth, with the Head of Global HRIS saying Workday made data-based strategies possible that would not have been achievable before.

Rakuten

Regina Krug

Head of Global HRIS