LangChain B2B Case Studies & Customer Successes

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LangChain is an open source framework for building applications based on large language models (LLMs). LLMs are large deep-learning models pre-trained on large amounts of data that can generate responses to user queries—for example, answering questions or creating images from text-based prompts. LangChain provides tools and abstractions to improve the customization, accuracy, and relevancy of the information the models generate. For example, developers can use LangChain components to build new prompt chains or customize existing templates. LangChain also includes components that allow LLMs to access new data sets without retraining.

Case Studies

Showing 25 LangChain Customer Success Stories

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LLMs accelerate Adyen's support team through smart-ticket routing and support agent copilot

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Ally Financial Collaborates with LangChain to Deliver Critical Coding Module to Mask Personal Identifying Information in a Compliant and Safe Manner

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How AppFolio transformed property management workflows with Realm-X, built using LangGraph and LangSmith

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How Athena Intelligence rapidly iterated with LangSmith to generate high-quality enterprise reports

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How C.H. Robinson is transforming the logistics industry with LangChain

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LangChain Partners with CommandBar on their Copilot User Assistant

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How Dun & Bradstreet’s ChatD&B™ uses LangChain and LangSmith to deliver trusted, data-driven AI insights

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LangChain partners with Elastic to launch the Elastic AI Assistant

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How Factory used LangSmith to automate their feedback loop and improve iteration speed by 2x

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How Klarna's AI assistant redefined customer support at scale for 85 million active users

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How Lovable uses LangSmith to debug & monitor agents in production

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LangChain Expands Collaboration with Microsoft

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Morningstar Intelligence Engine puts personalized investment insights at analysts' fingertips

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Improving Memory Retrieval: How New Computer achieved 50% higher recall with LangSmith

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How Outshift by Cisco achieved a 10x productivity boost with their Agentic AI Platform Engineer

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How Paradigm runs and monitors thousands of agents in parallel with LangChain and LangSmith

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How Podium optimized agent behavior and reduced engineering intervention by 90% with LangSmith

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Rakuten Group builds with LangChain and LangSmith to deliver premium products for its business clients and employees

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Pushing LangSmith to new limits with Replit Agent's complex workflows in LangGraph

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Robocorp’s code generation assistant makes building Python automation easy for developers

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How Trellix cut log parsing time from days to minutes with LangGraph Studio and LangSmith

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Unify Launches Agents for Account Qualification using LangGraph and LangSmith

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How Vizient empowers healthcare providers with reliable GenAI insights using LangGraph and LangSmith

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Vodafone transforms data operations with AI using LangChain and LangGraph

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How Wordsmith quickly builds, debugs, and evaluates LLM performance in production

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