Orlo B2B Case Studies & Customer Successes

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Orlo is a unique, new online conversation ecosystem allowing you to create powerful customer experiences and emotional connections that influence behaviour, at scale. Move seamlessly across online channels and inspire your customers with instant and effective conversations when they need you most.

Case Studies

Showing 44 Orlo Customer Success Stories

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Aston University boosts social engagement, followers, and reach with Orlo

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Avon and Somerset Police keep Glastonbury festivalgoers safe and informed with Orlo

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Basildon Borough Council rebuilds public trust with Orlo

Basildon Borough Council logo

Birmingham Women’s and Children’s NHS Foundation Trust improves social media engagement with Orlo

Birmingham Women’s and Children’s NHS Foundation Trust logo

Bristol City Council boosts smoking quit sign-ups with Orlo’s Swap to Stop campaign

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Bromford builds deeper customer relationships with Orlo

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Bromford improves social customer care with Orlo

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Connexus boosts social media reach and engagement with Orlo

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Gilpin County achieves unified emergency communications and 50% lower on-call staffing with Orlo

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Hiscox achieves greater social media reach and engagement with Orlo

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Leeds City Council improves customer service and social media reporting with Orlo

Leeds City Council logo

Leeds City Council achieves a seamless citizen experience with Orlo

Leeds City Council logo

Leeds City Council improves customer service and channel shift with Orlo

Leeds City Council logo

Leicestershire County Council keeps residents informed during severe weather with Orlo

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London Borough of Hackney Council boosts community engagement and positive sentiment with Orlo

London Borough of Hackney Council logo

London Borough of Tower Hamlets Council boosts engagement and resident pride with Orlo

London Borough of Tower Hamlets Council logo

Manchester City Council boosts resident engagement with Orlo

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Merseyside Police builds public trust in crisis communications with Orlo

Merseyside Police logo

National Express reduces cost to serve with Orlo

National Express logo

Natural Resources Wales boosts citizen engagement with Orlo

Natural Resources Wales logo

Natural Resources Wales achieves seamless citizen engagement with Orlo

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NHS Essex ICB achieves stronger community health engagement with Orlo

NHS Essex Integrated Care Board (icb) logo

Norfolk County Council improves social media campaign targeting with Orlo

Norfolk County Council logo

Norfolk County Council achieves smarter audience engagement with Orlo

Norfolk County Council logo

Northumbria Police improves public safety and 24/7 service with Orlo's Digital Desk

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Ocado achieves faster customer service with Orlo

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Ocado achieves faster customer service and lower costs with Orlo

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Pura builds trust and boosts social engagement with Orlo

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Reading Borough Council improves social media response and crisis management with Orlo

Reading Borough Council logo

Reading Borough Council improves social media crisis response with Orlo

Reading Borough Council logo

Shelter improves social media response and brand launch engagement with Orlo

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South Wales Police builds trust and drives coercive control awareness with Orlo

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South Yorkshire Mayoral Combined Authority boosts trust by 83% with Orlo

South Yorkshire Mayoral Combined Authority (symca) logo

Staffordshire County Council boosts community engagement and TikTok growth with Orlo

Staffordshire County Council logo

Stonewater boosts audience engagement with Orlo

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Stonewater improves audience engagement with Orlo

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TransPennine Express saves 260 hours annually with Orlo

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United Welsh delivers fast, accessible digital engagement with Orlo

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University Hospitals Birmingham NHS Foundation Trust fills over 98% of vacancies with Orlo

University Hospitals Birmingham NHS Foundation Trust (uhb) logo

Wakefield Council boosts trust by 30% with Orlo Insights

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Warburtons improves social media management and customer service with Orlo

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West Midlands Combined Authority achieves record-breaking social engagement with Orlo

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Yorkshire Building Society achieves faster customer engagement with Orlo

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Yorkshire Building Society boosts social media engagement and efficiency with Orlo

Yorkshire Building Society logo

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