Case Study: Stonewater boosts audience engagement with Orlo

Stonewater - Customer Case Study

Stonewater, a social housing provider managing around 32,500 homes in England, needed a better way to handle customer engagement across six social channels for two brands. To support its digital-first approach and manage proactive and reactive communication more efficiently, Stonewater turned to Orlo and its social media management platform.

With Orlo, Stonewater brought all social activity into one place, using features like the Content Calendar to plan and coordinate inbound and outbound content more effectively. The result was smarter working, increased Facebook engagement, a 34% average growth in overall followers over 12 months, a 19% increase in engaged Twitter users over 6 months, and 5,400 link clicks tracked to its website.

Stonewater

Matt Smart

Social Media Editor