Case Study: Gilpin County achieves unified emergency communications and 50% lower on-call staffing with Orlo

Gilpin County cuts on-call staffing 50% with Orlo

Gilpin County, a local government in Colorado, faced a fragmented and inefficient emergency communications system across its social media channels. This manual, reactive process created dangerous delays in sharing critical information with its 6,000 residents during crises. The county turned to the vendor Orlo and its social media management platform to unify its communications.

By implementing Orlo, the county gained a unified dashboard to coordinate messaging across all departments simultaneously during a major storm and power outage. The results included responding to over 130 resident enquiries efficiently, a 50% reduction in on-call staffing requirements, and the ability to deliver real-time, life-saving updates. Orlo provided the tools to turn a potential crisis into a demonstration of government transparency and trust.

Gilpin County